Sales Executive

SYARIKAT THONG GUAN TRADING SDN. BHD.; Sungai Lalang; On-site; MYR 45,000 - 89,000; Full time

Job summary

SYARIKAT THONG GUAN TRADING SDN. BHD. is looking for a proactive sales professional to grow our local market portfolio. You will identify potential customers, respond to inquiries, and tailor product solutions while coordinating with production and logistics to ensure on-time deliveries.

Requirements include a diploma or degree in business, marketing or related field, plus 2–3 years of B2B sales experience in manufacturing sectors. Mandarin-speaking abilities are preferred to engage key clients.

Qualifications

• Diploma or degree in Business, Marketing, Sales or related field.
• 2–3 years of experience in local/B2B sales preferred within manufacturing sectors.
• Mandarin speakers preferred for Mandarin-speaking customers and partners.
• Strong communication, negotiation, and interpersonal skills.
• Customer-oriented with good problem-solving and follow-up skills.

Responsibilities

• Develop new business opportunities and maintain strong relationships with existing local customers.
• Identify and pursue potential customers through market research, sales leads, and industry networking.
• Promote and sell the company's food or plastic products and solutions to customers in the local market.
• Understand customer requirements and recommend suitable products based on their needs.
• Handle customer inquiries, quotations, orders, and follow-ups professionally and promptly.
• Investigate customer complaints or issues, coordinate with relevant departments, and propose appropriate solutions.
• Work closely with the Sales Manager to resolve customer issues and ensure a high level of customer satisfaction.
• Prepare and maintain accurate sales reports, customer records, and sales performance updates.
• Coordinate with Production, Planning, Warehouse, Logistics, and other departments to ensure timely orders and shipments.
• Monitor customer orders and follow up on delivery status to ensure smooth order fulfilment.

Skills

Sales experience

Communication skills

Negotiation

Interpersonal skills

Problem solving

Travel readiness

Education

Diploma

Advanced/Higher/Graduate Diploma

Bachelor's Degree

Post Graduate Diploma

Professional Degree

Job description

This role is responsible for developing new business opportunities and maintaining strong relationships with existing customers within the local market. The position involves identifying potential customers, understanding market trends, handling customer inquiries, and providing suitable product solutions. You will work closely with the Sales Manager and internal operation departments to ensure customer requirements are met, orders are processed smoothly, and shipments are delivered on time. The role also requires regular customer engagement and visits to strengthen business relationships and support sales growth.

Key responsibilities

Develop new business opportunities and maintain strong relationships with existing local customers.

Identify and pursue potential customers through market research, sales leads, and industry networking.

Promote and sell the company's food or plastic products and solutions to customers in the local market.

Understand customer requirements and recommend suitable products based on their needs.

Handle customer inquiries, quotations, orders, and follow-ups professionally and promptly.

Investigate customer complaints or issues, coordinate with relevant departments, and propose appropriate solutions.

Work closely with the Sales Manager to resolve customer issues and ensure a high level of customer satisfaction.

Prepare and maintain accurate sales reports, customer records, and sales performance updates.

Coordinate with Production, Planning, Warehouse, Logistics, and other relevant departments to ensure orders and shipments are delivered on time.

Monitor customer orders and follow up on delivery status to ensure smooth order fulfilment.

About you

Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, or Professional Degree in Business, Marketing, Sales, or a related field.

Preferably with 2–3 years of experience in sales, preferably within the food manufacturing, plastic manufacturing, packaging, FMCG, or related manufacturing industry.

Experience in local sales / B2B sales will be an added advantage.

Mndarin speakers are preferred to communicate effectively with Mandarin-speaking customers and business partners.

Passionate about sales and motivated to develop new business opportunities.

Strong communication, negotiation, and interpersonal skills.

Customer-oriented with good problem-solving and follow-up skills.

Able to work independently as well as collaboratively with internal departments.

Willing to travel for customer visits when required.

Possess a valid driving licence and own transportation would be an added advantage.