SALES EXECUTIVE

STELVO STONE SDN. BHD.; Semenyih; On-site; MYR 36,000 - 48,000; Full time

Job summary

STELVO STONE SDN. BHD. in Semenyih is seeking a Sales Executive to manage the full customer journey from inquiry to installation.

You will understand client needs, propose solutions, prepare quotations, and coordinate project execution with the factory and installation teams. The role emphasizes strong communication, sales drive, and coordination skills. You will develop new business while maintaining relationships with existing clients, ensuring on-time delivery and excellent service across

Qualifications

• At least SPM or Diploma in Business, Interior Design, or related field.
• 1–2 years of sales experience in porcelain stone, tiles, or related materials.
• Strong communication, negotiation, and interpersonal skills.
• Customer-oriented with ability to understand client requirements and recommend solutions.
• Good organizational and coordination skills to manage multiple projects.
• Required languages: Bahasa Malaysia & English; Mandarin is a plus.

Responsibilities

• Attend customer inquiries, understand design requirements, and propose practical solutions.
• Prepare accurate quotations with standardized technical details.
• Act as liaison between client and factory to ensure orders are processed correctly.
• Coordinate installation dates with install teams and clients for on-site execution.
• Identify and pursue new sales opportunities while maintaining relationships with existing clients.

Skills

Sales experience

Communication

Negotiation

Coordination

Education

SPM or Diploma in Business, Interior Design, or related field

Job description

The Sales Executive is responsible for managing the entire customer journey, from handling inquiries and understanding customer needs to preparing quotations, coordinating project execution, and ensuring successful installation. This role requires strong communication, sales, and coordination skills to deliver excellent customer service while achieving sales targets and maintaining smooth collaboration between clients, the factory, and installation teams.

Key Responsibilities:

Customer & Sales Management: Attend customer inquiries, understand their design requirements, and propose practical solutions that fit their space and budget.

Quotation Preparation: Prepare accurate and detailed quotations according to company standards. This includes ensuring standardized technical details are clearly specified (such as L-shape porcelain stone specifications, use of fluted panels, ABS edging, and proper alignment).

Project Coordination: Act as the primary liaison between the client and the factory management to ensure every customer order is processed and manufactured accurately.

Installation Monitoring: Coordinate with installer teams and clients to schedule installation dates, ensuring smooth on-site project execution from start to finish.

Business Development & Client Management: Actively identify and pursue new sales opportunities while maintaining strong, ongoing relationships with existing clients. Provide continuous follow-up and long-term service support for existing accounts to drive customer satisfaction, repeat business, and referrals.

Requirements :

At Least SPM or Diploma in Business, Interior Design, or a related field.

Minimum 1–2 years of experience in sales, preferably in porcelain stone, sintered stone, tiles, kitchen countertop materials, interior design, or the building materials industry.

Strong communication, negotiation, and interpersonal skills.

Customer-oriented with the ability to understand client requirements and recommend suitable solutions.

Good organizational and coordination skills with the ability to manage multiple projects simultaneously.

Required language(s):Bahasa Malaysia & English

Mandarin-speaking ability is an added advantage.