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DNA Laboratories Sdn. Bhd. is a leading molecular diagnostics and genomics laboratory in Malaysia, seeking a proactive Sales & Marketing professional to drive business development and key account management.
You will identify opportunities, manage hospitals and clinics, promote testing solutions, collaborate with cross-functional teams and travel to meet clients. A life sciences background and customer-facing experience are essential.
DNA Laboratories Sdn. Bhd. (DNA LAB) is one of Malaysia's leading molecular diagnostics and genomics laboratories, specialising in advanced genetic and genomic testing solutions. Established in 2007, the Company offers a comprehensive portfolio of specialised testing services across areas including reproductive health, prenatal screening, women's health, oncology and precision medicine.
With internationally recognised accreditations, including CAP and ISO 15189:2022, DNA LAB is committed to delivering high-quality diagnostic services and advancing healthcare through innovation. As part of LifeStrands Genomics and Pathology Asia Holdings Group, DNA LAB is entering an exciting phase of regional growth, further strengthened by the September 2026 strategic investment and collaboration involving Mayo Clinic Laboratories, Pathology Asia Holdings and LifeStrands Genomics.
Key Job Responsibilities
Business Development & Revenue Generation: Identify, pursue and develop new business opportunities within assigned territories, customer segments and healthcare markets. Drive the entire sales cycle, from prospecting and lead generation to proposal presentation, negotiation and successful closure, to achieve assigned sales targets.
Key Account Management: Establish and maintain strong relationships with existing customers, including hospitals, clinics, healthcare professionals and other key stakeholders. Proactively identify opportunities to grow existing accounts through cross-selling, up-selling and the introduction of new testing services, while ensuring customer satisfaction and retention.
Product Promotion & Customer Engagement: Promote the Company's portfolio of molecular diagnostics and genomics testing solutions through regular customer visits, product presentations, scientific discussions and other engagement initiatives. Understand customer requirements and effectively communicate the value and clinical applications of the Company's testing services.
Market Development & Industry Engagement: Identify emerging market trends, customer needs and competitor activities to uncover new business opportunities and strengthen the Company's market positioning. Represent the Company at medical conferences, exhibitions and industry events, including delivering presentations and coordinating customer engagement activities.
Sales Planning & Performance Management: Develop and maintain a healthy sales pipeline, prepare accurate sales forecasts and implement effective territory and account development plans. Regularly monitor sales performance against targets and provide management with relevant market insights and business updates.
Cross-functional Collaboration: Work closely with the Marketing, Laboratory Operations, Scientific and Application teams to develop effective sales strategies, coordinate promotional activities and address customer requirements, ensuring a seamless customer experience and high standards of service delivery.
What we're looking for
Bachelor's Degree in Molecular Biology, Genetics, Biotechnology, Biomedical Science or other related Life Sciences disciplines.
Preferably 3–5 years of experience in sales, marketing or business development, particularly within the healthcare, diagnostics, biotechnology, pharmaceutical or medical device industries.
Experience or exposure to Genetics, Genomics, Molecular Diagnostics or Oncology-related products and services will be an added advantage.
Strong communication, presentation, negotiation and interpersonal skills, with the ability to engage confidently with healthcare professionals and key stakeholders.
Commercially driven, proactive and results-oriented, with strong business acumen and the ability to work towards sales targets.
Resourceful team player with good analytical, organisational and relationship management skills.
Possess a valid driving licence, own transport and willingness to travel as required.
Laboratory Scientists, Application Specialists and other technical professionals looking to transition into Sales & Marketing are also strongly encouraged to apply.
DNA Laboratories Sdn. Bhd. (DNA LAB) is a fast expanding healthcare service laboratory that specializes in providing DNA test and in vitro molecular diagnostic services in Malaysia and few potential countries at Southeast Asia.
Our passion is driven by the desire to improve the quality of people’s lives as well as to the betterment of patient care. We are seeking candidate who can show high quality of work attitude, work ethic and passionate offering good quality service in medical health to join our team.