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Insafoam Insulation (Malaysia) Sdn Bhd is seeking a proactive Sales Engineer to promote PU insulation products and related HVAC solutions. You will combine engineering knowledge with sales, manage enquiries, prepare quotations, and visit sites to secure projects.
Based in Puchong, Selangor, you will build relationships with consultants, contractors and customers, coordinate with production and logistics, and strive to achieve sales targets while delivering technical support.
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Company: Insafoam Insulation (Malaysia) Sdn Bhd
Location: Puchong, Selangor
The Sales Engineer is responsible for promoting and selling the Company’s technical products and solutions by combining engineering/technical knowledge with sales and customer relationship management.
The position requires the candidate to understand customers’ technical and project requirements, recommend suitable products and solutions, prepare quotations and technical proposals, conduct site/customer visits and follow up on projects from enquiry through order confirmation and delivery.
1. Promote and sell the Company’s range of products and services, particularly:
1. Identify and develop new customers and project opportunities within construction, M&E, HVAC, industrial and related markets.
2. Visit customers, project sites, consultants and contractors to understand technical and commercial requirements.
3. Provide technical advice and recommend suitable products or solutions based on customer/project requirements.
4. Study customer enquiries, drawings, specifications, bills of quantities (BOQ) and other relevant project documentation where applicable.
5. Prepare quotations, technical proposals, product submissions and other sales documentation.
6. Follow up actively on enquiries and quotations until order confirmation.
7. Conduct product presentations and technical discussions with customers, consultants, contractors and project stakeholders.
8. Liaise with the Production, Technical, Purchasing, Logistics and Operations teams regarding product specifications, availability, production schedules and delivery requirements.
9. Coordinate technical clarification and ensure customer requirements are properly communicated internally.
10. Attend site meetings, inspections, measurements or technical discussions when required.
11. Build and maintain strong working relationships with existing and potential customers.
12. Monitor project progress and identify opportunities for additional products or services.
13. Assist in tender preparation and project submissions.
14. Maintain proper records of customer enquiries, quotations, orders, project status and follow-up activities.
15. Prepare weekly/monthly sales and project pipeline reports for the Sales Manager and Management.
16. Monitor market developments and competitor products and provide relevant market feedback to Management.
17. Assist in resolving technical or commercial issues raised by customers.
18. Achieve individual sales targets and KPIs established by Management.
19. Perform any other duties related to sales, technical support or business development as assigned by the Sales Manager or Management.