Sales Cum Admin Assistant

DCE Distribution Sdn Bhd; Iskandar Puteri; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Salary package

Bonuses

Medical coverage

Training & learning

Career growth

Team environment

Real business exposure

Growth in Malaysia

Job summary

DCE Distribution Sdn Bhd in Malaysia is seeking a confident Sales Operations & Customer Success Executive to join our growing technology distribution team in Taman Universiti, Johor. You will handle enquiries, support sales activities, coordinate with customers and partners, and help manage orders and CRM records.

This role offers hands-on learning about B2B tech distribution, with opportunities to grow into Customer Success, Account Executive or Business Development roles, while enjoying a

Qualifications

• Confident in communication and customer-oriented service.
• Able to support sales activities and coordinate tasks.
• Willing to learn CRM and business systems.

Responsibilities

• Respond to customer enquiries via phone, email and WhatsApp professionally.
• Support sales team with quotation preparation, follow-up and coordination.
• Manage customer information, sales activities and CRM records accurately.
• Coordinate client meetings and sales-related schedules.
• Process orders, invoices and related documents accurately and on time.
• Follow up with customers to ensure good service and communication.
• Support internal sales operations and help improve workflows.
• Collaborate with team to provide fast, clear, reliable support.

Skills

Communication

Sales coordination

Customer follow-up

Problem-solving

CRM

Excel

Microsoft Office

Teamwork

Proactive

Adaptable

Technology interest

Tools

CRM system

Microsoft Excel

Job description

Build your career with a growing technology distribution company.

At DCE Distribution Sdn Bhd, we are not just selling products — we are supporting businesses with cabling, UPS, rack and technology solutions used across Malaysia.

We are looking for a confident, organized and customer-focused Sales Operations & Customer Success Executive to join our team in Taman Universiti, Johor.

This role is perfect for someone who enjoys communication, sales coordination, customer follow-up, problem-solving and learning how a real technology distribution business works from the inside.

Why this role is different

This is not a boring admin job.

You will be part of the team that connects customers, salespeople, suppliers and business opportunities. You will learn how to handle enquiries, support sales activities, follow up with customers, manage orders and contribute directly to the company’s business growth.

For the right person, this role can grow into:

• Customer Success Executive
• Account Executive
• Business Development Executive

What you will be doing

You will be involved in the daily sales and customer success process, including:

• Responding to customer enquiries through phone, email and WhatsApp in a professional way
• Supporting the sales team with quotation preparation, follow-up and customer coordination
• Managing customer information, sales activities and follow-up records in the CRM system
• Coordinating client meetings, appointments and sales-related schedules
• Processing orders, invoices and related documents accurately and on time
• Following up with customers to ensure good service and smooth communication
• Supporting internal sales operations and helping improve work processes
• Working closely with the team to make sure customers receive fast, clear and reliable support

What you will learn

In this role, you will gain real business exposure in:

• B2B sales operations
• Customer relationship management
• Technology product knowledge
• Quotation and order processing
• Sales follow-up strategy
• Communication with corporate customers
• How a professional distribution company operates

This is a strong starting point for someone who wants to build a serious career in sales, business support or customer success.

We are looking for someone who is:

• Confident in communication
• Friendly, responsible and detail-oriented
• Good at follow-up and keeping things organised
• Comfortable using Microsoft Office, especially Excel
• Willing to learn CRM and business systems
• Able to work with customers and internal teams professionally
• Proactive, adaptable and willing to solve problems
• Interested in technology, security, surveillance or business solutions
• Experience in admin, customer service, indoor sales or sales support will be an advantage.

What we offer

• Attractive salary package
• Performance-based incentives and bonuses
• Medical coverage benefits
• Training and product learning
• Clear career growth opportunity
• Supportive and team-based working environment
• Exposure to real business, sales and technology solutions
• Opportunity to grow with an established company in Malaysia

About DCE Distribution Sdn Bhd

DCE Distribution Sdn Bhd is a Malaysia-based technology distribution company with over 20 years of industry experience.We are an authorised distributor for APC by Schneider Electric and Prysmian , providing reliable power and structured cabling solutions to businesses across Malaysia.

We provide technology solutions to a wide range of customers. Our business is built on trust, product knowledge, teamwork and strong customer service.

If you are looking for a role where you can learn, grow, communicate with customers and build a meaningful career in the technology distribution industry, we would like to meet you.