Sales Admin Executive

Sumi-Tech Industrial Supplies Sdn Bhd; Shah Alam; On-site; MYR 45,000 - 73,000; Full time

Benefits offered by this job

Health coverage

Performance-based incentives

Job summary

Sumi-Tech Industrial Supplies Sdn Bhd in Shah Alam, Selangor, is seeking a proactive Sales Admin Executive to join our growing team. This full-time position supports the sales department by handling orders, documentation and client communication, contributing to smooth operations and customer satisfaction.

You will coordinate with sales reps, manage records, prepare reports and assist with tenders and contracts.

Qualifications

• 2–3 years in sales administration or related roles.
• Proficient in Word, Excel, PowerPoint and CRM/ERP systems.
• Excellent English written and verbal communication; Bahasa Malaysia a plus.
• Meticulous attention to detail and accuracy in documents.
• Diploma or certificate in administration or business preferred.
• Familiarity with industrial supplies or B2B sales is beneficial.

Responsibilities

• Process and manage sales orders, quotations and invoices.
• Maintain customer databases and sales records.
• Coordinate communication between sales reps, clients and internal teams.
• Prepare sales reports, documents and presentations for management.
• Handle customer inquiries and provide admin support to resolve issues.
• Schedule meetings, follow-ups and appointments for the sales team.
• Manage inventory records and liaise with warehouse about stock availability.
• Process payments and invoicing queries and maintain financial records.
• Support tender, proposals and contract documentation.
• Ensure compliance with company policies in all administrative activities.

Skills

MS Office

CRM/ERP experience

Organisational skills

Communication skills

Bahasa Malaysia advantage

Education

Admin diploma/certificate

Tools

CRM/ERP systems

Job description

About the role

Sumi-Tech Industrial Supplies Sdn Bhd is seeking a Sales Admin Executive to join our growing team in Shah Alam, Selangor. This is a full-time position that plays a vital role in supporting our sales operations and ensuring seamless client interactions. As a Sales Admin Executive, you will be the backbone of our sales department, managing administrative tasks that directly impact customer satisfaction and business growth. Your organisational skills and attention to detail will be essential in maintaining efficient sales processes and supporting our dynamic sales team to achieve their targets.

Key responsibilities

• Processing and managing sales orders, quotations and invoices with accuracy and efficiency
• Maintaining and updating customer databases and sales records in line with company procedures
• Coordinating communication between sales representatives, clients and internal departments
• Preparing sales reports, documentation and presentations for management review
• Handling customer inquiries and providing administrative support to resolve issues promptly
• Scheduling meetings, follow-ups and appointments for the sales team
• Managing inventory records and liaising with warehouse staff regarding stock availability
• Processing payments, handling invoicing queries and maintaining financial records for sales transactions
• Supporting the preparation of tenders, proposals and contract documentation
• Ensuring compliance with company policies and procedures in all administrative activities

What we're looking for

• Minimum 2-3 years of experience in sales administration, client services or related administrative roles
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and experience with CRM or ERP systems
• Strong organisational and time management skills with the ability to manage multiple tasks simultaneously
• Excellent written and verbal communication skills in English; knowledge of Bahasa Malaysia is an advantage
• Meticulous attention to detail and a commitment to accuracy in all documentation
• Customer-focused mindset with the ability to maintain professional relationships
• Problem‑solving ability and proactive approach to identifying process improvements
• A relevant diploma or certificate in administration, business or related field is preferred
• Familiarity with the industrial supplies sector or B2B sales environment would be beneficial
• 5 days work

What we offer

Sumi-Tech Industrial Supplies Sdn Bhd offers a competitive compensation package and a supportive work environment where your contributions are valued. We provide opportunities for professional development and career advancement within our growing organisation. We are committed to creating a workplace culture that promotes collaboration, innovation and employee wellbeing. Our team enjoys a healthy work-life balance, and we encourage open communication and continuous learning.

• staff benefits including health coverage and performance-based incentives to reward your dedication and hard work

About us

Sumi-Tech Industrial Supplies Sdn Bhd is a leading supplier of industrial supplies and solutions to businesses across Malaysia. With a strong commitment to quality, reliability and customer service, we have established ourselves as a trusted partner for our clients. Our company values innovation, integrity and excellence in all our operations. We pride ourselves on our knowledgeable team, extensive product range and efficient service delivery. At Sumi-Tech, we believe in investing in our people and fostering a collaborative environment where everyone can thrive and contribute to our continued success.