Sales Coordinator / Sales Admin

Piau Kee Live & Frozen Seafoods Sdn Bhd; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Group Insurance

Yearly Bonus

Company Trip

Medical benefits

Free parking

Job summary

Piau Kee Live & Frozen Seafoods Sdn Bhd in Kuala Lumpur is seeking a sales admin to ensure accurate entry of customer orders, track deliveries and stock, and respond to inquiries by phone or email. You will support sales staff via WhatsApp, email, fax, and calls, and provide timely information on orders and availability.

Preferred candidates have 2+ years in sales order processing, strong communication, and familiarity with ERP systems.

Qualifications

• Minimum SPM or diploma in any related field.
• Strong negotiation, interpersonal and communication skills.
• Experience in using ERP System for ordering process is an added advantage.
• At least 2 years of working experience, preferably in sales order processing and coordination.

Responsibilities

• Enter customer orders accurately into the system.
• Track delivery status, stock availability, and special customer instructions.
• Respond to customer inquiries via email or phone about orders, products and delivery status.
• Assist sales personnel in handling inquiries, complaints and orders via WhatsApp, email, fax and phone.
• Inform customers and sales personnel about orders, product/stock availability and delivery status.
• Perform ad-hoc sales admin tasks as assigned.

Skills

Negotiation

Interpersonal skills

Communication

ERP system

Education

SPM or Diploma

Tools

ERP system

Job description

Are you passionate about food and enjoy connecting with people? Join our team and grow your career in a supportive environment with continuous training, development opportunities, and an attractive incentive scheme!

What You'll Be Doing

Ensure timely and accurate entry of customer orders into the system.

Track and follow up on delivery status, stock availability, and special instructions from customers.

Respond to customer inquiries via email or phone regarding orders, products, and delivery status.

To assist sales personnel in handling customers' inquiries, complaints and orders through WhatsApp, email, fax, and phone calls.

To assist and inform customers and sales personnel about orders, product/stock availability and order delivery status.

Any ad-hock sales admin tasks assigned by superior.

Who We're Looking For

Minimum SPM or diploma in any related field.

Strong negotiation, interpersonal and communication skills.

Experience in using ERP System for ordering process is an added advantage.

At least 2 years of working experience, preferably in sales order processing and coordination.

Why You'll Love Working With Us

Continuous training and career development opportunities

Free parking

Medical benefits

Friendly, supportive, and energetic work culture

Join one of Malaysia's leading seafood companies with over 50 years of industry excellence!

We, Piau Kee Group Of Companies, one of the market leader in Frozen Food industry is expanding our businesses to the ASEAN region. Coupled with our certification in ISO 9001, HACCP & HALAL, we believed our Group of Companies will be able to achieve yet another successful growth in the market. If you are seeking for challenges and career growth, please visit us and become part of our dynamic team member.

Perks and benefits Group Insurance, Yearly Bonus, Company Trip, Medic