Sales Operations Coordinator – Global Trading

Agensi Pekerjaan Pasona Sdn Bhd; Kuala Lumpur; On-site; MYR 45,000 - 89,000; Full time

Job summary

Pasona HR Malaysia Sdn Bhd is seeking a proactive Sales Support Executive in Malaysia to support our Japanese trading partner. You will manage sales documentation and maintain accurate customer and sales records, ensuring smooth end-to-end processes.

You will liaise with internal teams and customers, handle enquiries, and prepare sales reports with insights to drive business development.

Qualifications

• Understanding of sales processes, customer behavior, and market trends.
• Ability to provide excellent customer service, resolve issues, and build relationships.

Responsibilities

• Manage sales documentation and maintain accurate customer and sales records.
• Coordinate the end-to-end sales process, from lead generation and order processing to payment collection.
• Liaise with internal departments, customers, and external service providers to ensure smooth sales operations.
• Handle customer enquiries and complaints, providing timely support and effective issue resolution.
• Prepare sales reports and dashboards, analyse sales data, and provide insights to support business development.

Job description

Pasona HR Malaysia Sdn Bhd is seeking a proactive Sales Support Executive in Malaysia to support our Japanese trading partner. You will manage sales documentation and maintain accurate customer and sales records, ensuring smooth end-to-end processes.

You will liaise with internal teams and customers, handle enquiries, and prepare sales reports with insights to drive business development.