Sales Coordinator/Key Account

Vital Healthcare Sdn Bhd; Kapar; On-site; MYR 36,000 - 70,000; Full time

Job summary

Vital Healthcare Sdn Bhd, a Malaysia-based medical device manufacturer, seeks an Account Manager to lead order management, coordinate production and delivery, and grow key client relationships. The role requires 1–2 years in account management or sales; fresh graduates are welcome.

Multilingual abilities in English, Bahasa Malaysia, and Mandarin are valued for stakeholder communications. You will collaborate with internal teams to ensure timely delivery, negotiate contracts, and monitor account

Qualifications

• A degree in Business, Marketing, or a related field is preferred.
• 1-2 years of experience in account management or sales. Fresh Graduates are encouraged to apply!
• Proven track record of building and maintaining strong relationships with key clients
• Good command of English, Bahasa Malaysia, and Mandarin
• Strong analytical and problem-solving skills to identify and implement solutions

Responsibilities

• Order Management: Receiving orders, developing customer relationships, and negotiating related order contracts.
• Production & Delivery Coordination: Placing customer orders with the production department and following up on delivery schedules.
• Cross-functional Coordination: Collaborate with internal teams to ensure seamless delivery of products and services.
• Shipment Coordination: Coordinate with the Manufacturing Department on shipment information and communicate relevant details to the appropriate departments.
• Contract Negotiation: Negotiate contracts and agreements to secure new business and retain existing clients.
• Account Performance Management: Regularly review account performance, identify areas for improvement, and implement strategies to drive growth.
• Customer Relationship Management: Provide high-quality customer service and act as the main point of contact for key accounts

Skills

Customer relationship management

Communication skills

Negotiation

Problem solving

Education

Bachelor’s degree in Business/Marketing or related field

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

About us:
Vital Healthcare Sdn Bhd is a Malaysia-based medical device manufacturer dedicated to hemodialysis and blood purification solutions. From our advanced facilities in Selangor, we design and produce dialyzers, blood tubing sets, fistula needle sets, and related consumables that support patients and clinicians across global markets. Our culture is quality-first, innovation-driven, and hands-on—where engineers are empowered to experiment, optimise, and deliver products that improve lives.

Why you will love working here:

Comprehensive training and development, plus mentorship.

Clear career progression and internal mobility.

Supportive leadership, open communication, and team-building activities.

Recognition programs: performance-based incentives, appreciation events, and awards.

Innovative and inclusive culture where ideas are tested, measured, and scaled.

Benefits of joining us:

Medical benefits and annual medical checkup.

Seniority reward.

Year-end salary adjustment.

Year-end bonus.

What you'll be doing

Order Management: Responsibleforreceivingorders,developingcustomerrelationships,andnegotiatingrelatedordercontracts.

Production & Delivery Coordination: Responsibleforplacingcustomerorderswiththeproductiondepartmentandfollowingupondeliveryschedules.

Cross-functional Coordination: Collaborate with internal teams to ensure seamless delivery of products and services

Shipment Coordination: Coordinate with the Manufacturing Department on shipment information and communicate relevant details to the appropriate departments.

Contract Negotiation: Negotiate contracts and agreements to secure new business and retain existing clients

Account Performance Management: Regularly review account performance, identify areas for improvement, and implement strategies to drive growth

Customer Relationship Management: Provide high-quality customer service and act as the main point of contact for key accounts

What we're looking for

Education: A degree in Business, Marketing, or a related field is preferred

Experience: 1-2 years of experience in account management or sales. Fresh Graduates are encouraged to apply!

Customer Relationship Management: Proven track record of building and maintaining strong relationships with key clients

Language proficiency: Good command of English, Bahasa Malaysia, and Mandarin, with proficiency in spoken and written Mandarin due to business communication requirements with Mandarin-speaking stakeholders.

Problem-solving and analytics: Strong analytical and problem-solving skills to identify and implement solutions