Key Account Executive

Tong Garden Food (S) Pte Ltd; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

Tong Garden Food (S) Pte Ltd is seeking an Account Manager to manage key client relationships and drive revenue growth across Malaysia. You will develop account strategies, identify upsell opportunities, and coordinate with internal teams to ensure timely delivery of products and services.

Strong communication and cross-functional collaboration are essential. The role requires 2–3 years in sales or account management, with fluency in English and Bahasa Malaysia; Mandarin is a plus.

Qualifications

• Bachelor’s degree or diploma in business, marketing, sales or related field.
• 2–3 years in sales, account management or a related role.
• Excellent communication, presentation and negotiation abilities.
• Proficient in English and Bahasa Malaysia; Mandarin is a plus.
• Analytical with strong attention to detail and problem-solving.

Responsibilities

• Manage and maintain strong relationships with assigned key accounts, acting as the primary point of contact.
• Develop account strategies and plans to achieve sales targets and drive revenue growth.
• Identify opportunities for upselling and cross-selling to maximize account potential.
• Prepare regular account reports, forecasts, and performance reviews for management and clients.
• Coordinate with internal teams to ensure timely delivery of products and services that meet client needs.
• Monitor industry trends and competitor activities to identify risks and opportunities.
• Resolve client issues promptly to ensure high levels of satisfaction and retention.
• Provide feedback and insights to internal teams for continuous improvement of products and services.

Skills

Communication skills

Presentation skills

Negotiation skills

Analytical thinking

Problem-solving

Team collaboration

Education

Bachelor’s Degree or Diploma in Business Administration or related field

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Manage and maintain strong relationships with assigned key accounts, acting as the primary point of contact.

Develop account strategies and plans to achieve sales targets and drive revenue growth.

Identify opportunities for upselling and cross-selling to maximize account potential.

Prepare regular account reports, forecasts, and performance reviews for management and clients.

Coordinate with internal teams to ensure timely delivery of products and services that meet client needs.

Monitor industry trends and competitor activities to identify risks and opportunities.

Resolve client issues promptly to ensure high levels of satisfaction and retention.

Provide feedback and insights to internal teams for continuous improvement of products and services.

Responsibilities

• Manage and maintain strong relationships with assigned key accounts, acting as the primary point of contact.

• Develop account strategies and plans to achieve sales targets and drive revenue growth.

• Identify opportunities for upselling and cross-selling to maximize account potential.

• Prepare regular account reports, forecasts, and performance reviews for management and clients.

• Coordinate with internal teams to ensure timely delivery of products and services that meet client needs.

• Monitor industry trends and competitor activities to identify risks and opportunities.

• Resolve client issues promptly to ensure high levels of satisfaction and retention.

• Provide feedback and insights to internal teams for continuous improvement of products and services.

Requirements

• Possess a Bachelor’s Degree or Diploma in Business Administration, Marketing, Sales, or a related field.

• Minimum 2–3 years of working experience in sales, account management, or a related field (experience in FMCG or manufacturing industry will be an added advantage).

• Demonstrate strong communication, presentation, and negotiation skills.

• Proficient in English and Bahasa Malaysia; ability to communicate in Mandarin will be an added advantage.

• Strong analytical and problem-solving abilities with good attention to detail.

• Able to work independently and collaboratively with cross-functional teams.

• Possess own transport and willing to travel within Malaysia when required.