Sales Coordinator

Eng Hing Plastic Industries Sdn Bhd; Kepong; On-site; MYR 50,000 - 75,000; Full time

Job summary

Eng Hing Plastic Industries Sdn Bhd is seeking a Sales Administrator to handle daily sales support tasks, quotations, and order processing in Kuala Lumpur. You will maintain customer records, assist with pricing, and support the sales team to ensure smooth operations.

The role requires a Diploma or Bachelor’s degree in a related field, 1–2 years of experience, and strong MS Office and language skills (English, Bahasa Malaysia, Mandarin). Fresh graduates are welcome to apply.

Qualifications

• Diploma or Bachelor’s degree in business-related field.
• 1–2 years of experience in sales administration, customer service, or a similar role.
• Proficient in MS Office (Excel, Word, Outlook).
• Strong communication and customer service skills.
• Excellent organizational and time management abilities.
• Experience with ERP or sales order systems is a plus.
• Languages: English, Bahasa Malaysia and Mandarin.
• Fresh graduates encouraged to apply.

Responsibilities

• Manage daily sales administration activities, including handling customer enquiries, preparing quotations, processing sales orders, and maintaining accurate sales records and documentation.
• Build and maintain strong customer relationships by providing timely support, resolving product complaints, and ensuring customer satisfaction.
• Maintain and update customer information, pricing, and sample records, while reporting any product food safety and quality concerns to management and performing other assigned duties.

Skills

Communication

Interpersonal skills

Customer service

Time management

Organizational skills

Pressure handling

Education

Diploma or Bachelor's Degree in Business Administration, Marketing, Sales, or related field

Tools

Excel

Word

Outlook

Job description

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Job Scope:

Manage daily sales administration activities, including handling customer enquiries, preparing quotations, processing sales orders, and maintaining accurate sales records and documentation.

Build and maintain strong customer relationships by providing timely support, resolving product complaints, and ensuring customer satisfaction.

Maintain and update customer information, pricing, and sample records, while reporting any product food safety and quality concerns to management and performing other assigned duties.

Qualification:

Diploma or Bachelor's Degree in Business Administration, Marketing, Sales, or a related field.

Minimum 1–2 years of experience in sales administration, customer service, or a similar role.

Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook.

Strong communication, interpersonal, and customer service skills.

Good organizational and time management skills with attention to detail.

Ability to handle multiple tasks and work effectively under pressure.

Experience with ERP or sales order processing systems is an advantage.

Proficient in English, Bahasa Malaysia and Mandarin; additional languages are an added advantage.

Fresh graduates are encouraged to apply!

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