Sales Coordinator

Premier Hytemp Sdn Bhd; Iskandar Puteri; On-site; MYR 36,000 - 60,000; Full time

Job summary

Premier Hytemp Sdn Bhd is seeking a Sales Coordinator to provide administrative, operational and coordination support to the Sales Team at Gelang Patah, Malaysia. The role acts as a key contact for customers, ensuring accurate information flow and timely responses to enquiries to maximise the sales team's productivity.

The successful candidate will have a Diploma in Business Administration or related discipline, with experience in sales administration or customer service being advantageous, and

Qualifications

• Diploma or equivalent qualification in Business Administration, Sales Administration or a related discipline.
• Previous experience in sales coordination, sales administration, customer service or order processing is an advantage.
• Good communication and interpersonal skills, with the ability to liaise effectively with customers and internal stakeholders.

Responsibilities

• Act as a primary point of contact for assigned customers, providing timely, professional and helpful responses to enquiries.
• Follow up on customer enquiries and outstanding matters to ensure timely resolution.
• Coordinate the flow of information between customers and internal departments.
• Manage routine coordination tasks, follow-ups and logistics to ensure smooth execution of sales activities.
• Work closely with the Sales Team to review customer orders and ensure all required information is complete before processing.
• Review customer Purchase Orders (POs), product specifications and Bills of Materials (BOMs) to verify the completeness and accuracy of all required line-item information.
• Prepare and submit weekly open order reports to the customer.

Skills

Communication

Organizational skills

Customer service

Computer literacy

Education

Diploma in Business Administration

Tools

MS Office

CRM software

Job description

To provide effective administrative, operational and coordination support to the Sales Team, ensuring the smooth and efficient flow of information, between customers and internal departments.

The Sales Coordinator acts as an important point of contact for
customers, supporting the sales process, while ensuring accuracy, timely
responses and efficient administration to maximise the productivity of the
Sales Team.

Job Responsibilities

Act as a primary point of contact for assigned customers, providing timely, professional and helpful responses to enquiries.

Follow up on customer enquiries and outstanding matters to ensure timely resolution.

Coordinate the flow of information between customers and internal departments.

Manage routine coordination tasks, follow-ups and logistics to ensure smooth execution of sales activities.

Work closely with the Sales Team to review customer orders and ensure all required information is complete before processing.

Review customer Purchase Orders (POs), product specifications and Bills of Materials (BOMs) to verify the completeness and accuracy of all required line-item information.

Prepare and submit weekly open order reports to the customer.

Qualifications & Experience

Diploma or equivalent qualification in Business Administration, Sales Administration or a related discipline.

Previous experience in sales coordination, sales administration, customer service or order processing is an advantage.

Required Skills and Competencies

Good communication and interpersonal skills, with the ability to liaise effectively with customers and internal stakeholders.

Strong organisational skills with the ability to manage multiple tasks and meet deadlines.

Good attention to detail, particularly in reviewing documents, specifications, purchase orders and order information.

Computer literacy skill is required.

Work Location

Willing to work at Gelang Patah

Premier Hytemp is a global market leader in the manufacture and supply of engineered metal solutions, offering a complete and global supply chain capability from original steel and alloy supply to the manufacture of complex components. Exclusively serving the oil and gas sector, the group supplies to customers across the globe from its operating bases in UK, Singapore & Malaysia. Premier Hytemp's customers are mainly the global OEMs (Original Equipment Manufacturer)

Premier Hytemp is a global market leader in the manufacture and supply of engineered metal solutions, offering a complete and global supply chain capability from original steel and alloy supply to the manufacture of complex components. Exclusively serving the oil and gas sector, the group supplies to customers across the globe from its operating bases in UK, Singapore & Malaysia. Premier Hytemp's customers are mainly the global OEMs (Original Equipment Manufacturer)