Sales Coordinator

Private Advertiser; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

Private Advertiser in Malaysia seeks an Inside Sales/Sales Support professional to manage enquiries, prepare quotations, and coordinate orders from receipt through delivery. Regularly liaise with suppliers in China, coordinate with freight forwarders, and support accounts with follow-ups.

Travel to Singapore weekly for meetings and coordination. Diploma holder with 2–3 years in inside sales or sales support in industrial/technical sectors; Mandarin is a must; knowledge of piping and oil & gas is

Qualifications

• Diploma or equivalent.
• 2–3 years in inside sales or sales support.
• Experience in industrial sector preferred (engineering, electrical, mechanical, or technical products).
• Excellent problem-solving skills and high attention to detail.
• Mandarin-speaking ability is MUST for supplier communication with China.

Responsibilities

• Handle and assess customer enquiries and prepare accurate commercial quotations.
• Manage sales orders from receipt through invoicing and delivery.
• Review technical requirements and drawings.
• Coordinate with freight forwarders and manage shipping documentation.

Skills

Quotations

Sales coordination

Customer communication

Problem solving

Education

Diploma

Tools

CRM/ERP system

Job description

This role involves managing sales enquiries, preparing quotations, and coordinating orders from receipt through delivery. You will handle technical coordination, manage logistics and shipping documentation, maintain customer relationships, and support sales administration and payment follow-ups.

Key responsibilities

Handle and assess customer enquiries and technical queries, and prepare accurate commercial quotations

Manage sales orders from PO receipt through invoicing and final delivery

Review technical requirements and drawings

Coordinate with freight forwarders and manage import/export shipping documentation

Maintain good relationships with existing customers and provide sales support

Maintain accurate customer and sales records through company system

Assist the Accounts team with outstanding payment follow-ups when required

Perform other duties and assignments as assigned

About you

Possess a Diploma or equivalent

At least 2-3 years of experience in inside sales or sales support related

Relevant working experience in the industrial sector, preferably handling industrial, engineering, electrical, mechanical, or technical products

Excellent problem-solving skills and high attention to detail

Self-motivated with a commitment to continuous learning

Knowledge in oil and gas industry and products will be advantageous

Knowledge of piping products is preferred

Mandarin-speaking ability is MUST due to regular communication with suppliers from China

Working Arrangement

Working Days: Monday to Friday.

Working Hours: 8:30 AM - 6:00 PM.

Travel to Singapore office approximately once a week for meetings, coordination, and other work-related matters.