Quotation Support/Coordinator (Japan market | Electronics) (ID: 712294)

PERSOL Malaysia; Penang; On-site; MYR 33,000 - 56,000; Full time

Job summary

PERSOL Malaysia is seeking a proactive Sales Operations Assistant in Penang to support quotations, data entry, and inventory management for the ASEAN Japanese Sales Team. You will handle high volumes of product information and correspondence with customers, ensuring accurate data and timely responses.

The role emphasizes cross-functional collaboration, strong Excel skills, and familiarity with ERP systems to optimize processes and drive efficiency in a dynamic environment.

Qualifications

• 2-3 years of working experience in customer service or sales support
• Proficient in Microsoft Excel and ERP systems
• Strong organizational and analytical skills
• Good communication and cross-functional collaboration abilities

Responsibilities

• Support Sales Managers/Executives with quotations, system entries, environmental documentation, PCN/EOL management, and sample requests
• Create and maintain supply, demand and inventory-related data
• Manage a high volume of product information, emails and Excel-based data accurately and efficiently
• Maintain proper follow-up and prioritization across multiple customer and product requirements
• Drive continuous operational improvements within the ASEAN Japanese Sales Team

Skills

Excel (VLOOKUP)

Organizational skills

Analytical skills

Communication

Tools

Oracle

SAP

Job description

This role offers broader exposure to sales operations and customer account management, with opportunities to take on additional responsibilities and grow within the Team.

Key responsibilities

Support Sales Managers/Executives with quotations, system entries, environmental documentation, PCN/EOL management, and sample requests

Create and maintain supply, demand and inventory-related data

Manage a high volume of product information, emails and Excel-based data accurately and efficiently

Maintain proper follow-up and prioritization across multiple customer and product requirements

Drive continuous operational improvements to enhance efficiency and effectiveness within the ASEAN Japanese Sales Team

About you

2-3 years of working experience in customer service, sales support, sales administration, semiconductor/electronics or a related field

Good knowledge of Microsoft Excel (VLOOKUP and Pivot Table) and experience with ERP systems such as Oracle/SAP

Strong organizational and analytical skills, with a meticulous attitude and the ability to manage a high volume of product information, emails and multiple tasks accurately and efficiently

Good communication skills with a pleasant personality and ability to work effectively with customers and cross-functional teams

Knowledge of Incoterms, export/import and logistics (warehouse/forwarding) will be advantageous