Sales Coordinator ( Order Fulfilment)

Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd; Butterworth; On-site; MYR 33,000 - 61,000; Full time

Job summary

The Supreme HR Advisory Sdn Bhd is seeking a capable Sales Coordination professional in Penang to support order processing and logistics for a leading distributor of UHPP and flow control components. You will manage quotations, customer PO checks, and order creation while coordinating with Sales, Supply Chain and Logistics to ensure timely deliveries.

Understanding of ERP systems and Excel is essential, and you will interact with customers to provide delivery updates, resolve issues, and ensure

Qualifications

• Diploma/degree in Business Administration, Supply Chain, Logistics or related field.
• 2–5 years' experience in sales coordination, order processing or customer service.
• Experience in trading/distribution environment preferred.
• Good Excel and ERP/system skills.
• Strong coordination and communication skills.
• Able to manage multiple customer orders and deadlines.

Responsibilities

• Prepare customer quotations based on approved pricing and commercial instructions.
• Review customer PO against quotation and agreed commercial terms.
• Create and maintain Sales Orders in the system.
• Coordinate with Sales, Supply Chain, Warehouse and Logistics to fulfil customer orders.
• Monitor open orders and committed delivery dates.
• Coordinate customer requests for delivery changes, partial shipments and rescheduling.
• Prepare Delivery Orders and ensure shipment documentation is complete.
• Coordinate shipment arrangements with logistics providers and customers.
• Provide customers with order and delivery status updates.
• Follow up on signed DO/POD after delivery.
• Maintain accurate customer order and shipment records.
• Provide Finance with required documentation for invoicing.
• Escalate pricing, delivery or commercial issues to the Sales Manager.
• Support periodic sales and order fulfilment reporting.

Skills

Coordination

Communication

Multitasking

Education

Diploma/Degree in Business Administration, Supply Chain, Logistics or related field

Tools

Excel

ERP system

Job description

Company Overview:

Our client is a leading distributor specializes in Ultra-High Purity, high-vacuum, and industrial flow control components. Serving semiconductor, pharmaceutical, LCD, and solar industries, the company provides gas valves, regulators, tubing, and sanitary fittings alongside custom technical solutions and reliable local inventory support.

Key Responsibilities

• Prepare customer quotations based on approved pricing and commercial instructions.
• Review customer PO against quotation and agreed commercial terms.
• Create and maintain Sales Orders in the system.
• Coordinate with Sales, Supply Chain, Warehouse and Logistics to fulfil customer orders.
• Monitor open orders and committed delivery dates.
• Coordinate customer requests for delivery changes, partial shipments and rescheduling.
• Prepare Delivery Orders and ensure shipment documentation is complete.
• Coordinate shipment arrangements with logistics providers and customers.
• Provide customers with order and delivery status updates.
• Follow up on signed DO/POD after delivery.
• Maintain accurate customer order and shipment records.
• Provide Finance with required documentation for invoicing.
• Escalate pricing, delivery or commercial issues to the Sales Manager.
• Support periodic sales and order fulfilment reporting.

Job Requirements

• Diploma/Degree in Business Administration, Supply Chain, Logistics or related field.
• 2–5 years' experience in sales coordination, order processing or customer service.
• Experience in trading/distribution environment preferred.
• Good Excel and ERP/system skills.
• Strong coordination and communication skills.
• Able to manage multiple customer orders and deadlines.