Sales Coordinator

Nippon Kinzoku (Malaysia) Sdn Bhd; Kulai; On-site; MYR 28,000 - 45,000; Full time

Job summary

Nippon Kinzoku (Malaysia) Sdn Bhd is seeking a Sales Coordinator to manage order processing and coordinate with production, warehouse, and sales teams. You will communicate with our HQ and plant in Japan and prepare required documentation for orders, invoices, and delivery orders.

Responsibilities include handling customer orders, tracking deliveries, and resolving discrepancies while ensuring smooth communication with customers and internal teams.

Qualifications

Responsibilities

• Receive and process customer orders accurately.
• Coordinate with warehouse and logistics to arrange deliveries.
• Monitor order status and ensure timely delivery.
• Coordinate with internal departments on stock, pricing and delivery.
• Inform sales team of customer requirements and order updates.
• Assist in resolving customer complaints and order discrepancies.
• Report production progress and provide feedback to sales.
• Communicate with HQ and Plant in Japan by email.
• Prepare vouchers to production, invoices, and delivery orders.
• Email documents to customers, including POs and shipping documents.

Job description

Understand production progress and feedback to sales team.

Communicate with HQ and Plant in Japan by email,

Prepare voucher to production, invoices, and delivery orders.

Email documents to customers, PO and shipping documents.

2. Order Processing

Receive and process customer orders accurately.

Coordinate with the warehouse and logistics team to arrange deliveries.

Monitor order status and ensure timely delivery to customers.

3. Coordination and Communication

Coordinate with internal departments regarding stock availability, pricing, and delivery schedules.

Inform the sales team of customer requirements and order updates.

Assist in resolving customer complaints and order discrepancies.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a sales coordinator?
• Which of the following types of qualifications do you have?
• Do you have Document Processing experience?