Sales Consultant, PF-i

RHB Bank Berhad; Malaysia; On-site; MYR 36,000 - 48,000; Full time

Job summary

RHB Bank Berhad in Malaysia seeks a dynamic Sales professional to drive PF-i product promotions, achieve targets, and build relationships with new and existing customers.

You will cross-sell cards, deposits, and other banking products, provide excellent service, and uphold the bank's standards in a fast-paced environment.

Qualifications

• Bachelor’s degree required.
• Minimum 1 year of experience in sales and customer service.
• Relevant licenses for the portfolio.

Responsibilities

• Solicit and promote sales of PF-i products and achieve individual targets.
• Prepare and execute sales plans for prospective customers using internal marketing and self-generated leads.
• Cross-sell other retail banking products (ASB, Credit Cards, Deposits, etc.).
• Maintain high standard of customer experience in line with bank policies.

Skills

Sales

Negotiation

Customer service

Interpersonal skills

Education

Bachelor’s degree

Job description

Sales:

Solicit and promote sales of PF-i products. Achieve individual sales targets and contribute towards Group targets. Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads. Set appointments and conduct sales visits as necessary, prospecting and engaging new-to-bank customers. Cross-sell other retail banking products such as ASB, Credit Cards, Deposits, etc.

Customer Service:

Ensure a high standard of customer experience in line with the Bank’s quality and standards.

Compliance:

Adhere to policies and procedures set by the Bank. Protect and uphold the image and brand of the Bank.

Operations:

Maintain the physical sales centre or sales hub to meet the Bank’s quality and standards.

Job Requirements:

• Bachelor’s Degree in any related field.
• Minimum 1 year of experience in sales and customer service.
• Relevant licenses for the portfolio.
• Highly motivated, success-driven, self-initiated, and able to work with minimal supervision.
• Comfortable engaging with people and taking personal responsibility for delivering results.
• Strong selling and negotiation skills.
• Excellent interpersonal skills with a service-oriented mindset.
• Demonstrates initiative, perseverance, and passion in a fast-paced, demanding environment.
• Ability to relate and connect with the local community.
• Good communication skills.
• Basic understanding of finance and banking products.
• Basic computer skills.

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.