Sales Consultant, PF

RHB Bank Berhad; Seremban; On-site; MYR 42,000 - 54,000; Full time

Job summary

RHB Bank Berhad is seeking a results-driven sales-focused professional in Negeri Sembilan. The role involves soliciting and promoting PF products, achieving personal sales targets, and developing proactive sales plans to engage new-to-bank customers.

You will also cross-sell banking products, maintain high customer service standards, and ensure compliance with bank policies in a fast-paced environment.

Qualifications

• Bachelor’s Degree in any related field.
• Minimum 1 year of experience in sales and customer service.
• Relevant licenses for the portfolio.
• Highly motivated, self-driven and able to work with minimal supervision.
• Comfortable engaging with people and delivering results.
• Strong selling and negotiation skills.
• Excellent interpersonal skills with a service-oriented mindset.
• Demonstrates initiative and perseverance in a fast-paced environment.
• Ability to relate and connect with the local community.
• Good communication skills.
• Basic understanding of finance and banking products.
• Basic computer skills.

Responsibilities

• Solicit and promote sales of PF products.
• Achieve individual sales targets and contribute towards Group targets.
• Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads.
• Set appointments and conduct sales visits, prospecting new-to-bank customers.
• Cross-sell other retail banking products such as ASB, Credit Cards, Deposits, etc.
• Ensure a high standard of customer experience in line with the Bank’s quality and standards.
• Adhere to policies and procedures set by the Bank and protect the Bank’s image.
• Maintain the physical sales centre or sales hub to meet quality standards.

Skills

Sales

Customer service

Negotiation

Communication

Education

Bachelor's Degree

Job description

Sales

• Solicit and promote sales of PF products.


• Achieve individual sales targets and contribute towards Group targets.


• Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads.


• Set appointments and conduct sales visits as necessary, prospecting and engaging new-to-bank customers.


• Cross-sell other retail banking products such as ASB, Credit Cards, Deposits, etc.

Customer Service

• Ensure a high standard of customer experience in line with the Bank’s quality and standards.

Compliance

• Adhere to policies and procedures set by the Bank.


• Protect and uphold the image and brand of the Bank.

Operations

• Maintain the physical sales centre or sales hub to meet the Bank’s quality and standards.

Key Requirements

• Bachelor’s Degree in any related field.


• Minimum 1 year of experience in sales and customer service.


• Relevant licenses for the portfolio.


• Highly motivated, success-driven, self-initiated, and able to work with minimal supervision.


• Comfortable engaging with people and taking personal responsibility for delivering results.


• Strong selling and negotiation skills.


• Excellent interpersonal skills with a service-oriented mindset.


• Demonstrates initiative, perseverance, and passion in a fast-paced, demanding environment.


• Ability to relate and connect with the local community.


• Good communication skills.


• Basic understanding of finance and banking products.


• Basic computer skills.

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.