Sales Consultant: Delight Customers & Drive Smart Solutions

Elitetrax Marketing Sdn Bhd (Harvey Norman); Putrajaya; On-site; MYR 30,000 - 45,000; Full time

Benefits offered by this job

Annual leave

Medical insurance

Uniform

Training

Career advancement

Long service award

Storewide staff discounts

Job summary

Qualifications

• Customer service experience in retail environment.
• Ability to upsell and recommend products.
• Strong communication and interpersonal skills.

Responsibilities

• Greet customers and ascertain needs.
• Recommend and locate merchandise based on customer needs.
• Explain product features and operation; provide care guidance.
• Prepare sales receipts and process orders.
• Assist with special orders and store-to-store transfers.
• Demonstrate product use and fit; ensure items are in good condition before purchase.
• Apply price tags and inform about warranties and delivery options.
• Educate customers on benefits and features of Harvey Norman products.

Skills

Customer service

Sales

Merchandising

Product knowledge

Tools

POS system

Job description