Customer-Focused Sales Advisor

Elitetrax Marketing Sdn Bhd (Harvey Norman); Kuala Lumpur; On-site; MYR 22,000 - 33,000; Full time

Benefits offered by this job

Annual leave

Medical insurance

Uniform

Training

Career advancement

Long service award

Storewide staff discounts

Job summary

Harvey Norman in Malaysia is seeking a sales consultant to greet customers, identify needs, and guide them to suitable merchandise. You will describe products, demonstrate usage, and ensure customers understand after-purchase care and warranties.

In-store operations include processing invoices, handling price tags, and assisting with special orders. Role includes educating customers on product benefits, with opportunities for training, progression, and staff discounts.

Qualifications

• Greet customers and determine needs.
• Explain product features, warranties and care.
• Assist in locating and selecting items based on customer preferences.
• Handle invoices and payments accurately.

Responsibilities

• Greet customers and ascertain needs.
• Recommend and help locate merchandise based on preferences.
• Describe merchandise and explain operation and care.
• Prepare sales invoices for reference.
• Place special orders or contact other stores as needed.
• Demonstrate use of products and help customers test items.
• Attach price tags and provide delivery options and warranties.

Skills

Customer service

Product knowledge

Suggestive selling

Communication

Cash handling

Tools

POS system

Job description

Harvey Norman in Malaysia is seeking a sales consultant to greet customers, identify needs, and guide them to suitable merchandise. You will describe products, demonstrate usage, and ensure customers understand after-purchase care and warranties.

In-store operations include processing invoices, handling price tags, and assisting with special orders. Role includes educating customers on product benefits, with opportunities for training, progression, and staff discounts.