Sales Consultant - Pavilion KL ( Bukit Bintang )

Elitetrax Marketing Sdn Bhd (Harvey Norman); Kuala Lumpur; On-site; MYR 22,000 - 33,000; Full time

Benefits offered by this job

Annual leave

Medical insurance

Uniform

Training

Career advancement

Long service award

Storewide staff discounts

Job summary

Harvey Norman in Malaysia is seeking a sales consultant to greet customers, identify needs, and guide them to suitable merchandise. You will describe products, demonstrate usage, and ensure customers understand after-purchase care and warranties.

In-store operations include processing invoices, handling price tags, and assisting with special orders. Role includes educating customers on product benefits, with opportunities for training, progression, and staff discounts.

Qualifications

• Greet customers and determine needs.
• Explain product features, warranties and care.
• Assist in locating and selecting items based on customer preferences.
• Handle invoices and payments accurately.

Responsibilities

• Greet customers and ascertain needs.
• Recommend and help locate merchandise based on preferences.
• Describe merchandise and explain operation and care.
• Prepare sales invoices for reference.
• Place special orders or contact other stores as needed.
• Demonstrate use of products and help customers test items.
• Attach price tags and provide delivery options and warranties.

Skills

Customer service

Product knowledge

Suggestive selling

Communication

Cash handling

Tools

POS system

Job description

Greet customers and ascertain what each customer wants or needs.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Describe merchandise and explain use operation, and care of merchandise to customers.

Prepare copy of sales invoice or sales receipt for customer’s reference.

Place special orders or call other stores to find desired items.

Demonstrate use or operation of merchandise.

Help customers try on merchandise to ensure the product is in good condition and functional before purchase.

Attaching price tags to merchandise on the shop floor.

Provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options.

Educate and inform customers about the benefits and features of the company’s products

Staff Benefits:

• Annual leave / sick leave /marriage leave / maternity & paternity leave / compassionate


• Medical, Hospitalization Insurance, Life Insurance, Personal Accident, Insurance and Dental benefits


• Uniform


• Training


• Career advancement


• Long service award


• Storewide staff discounts

Perks and benefits Epf / Sosco Leaves Annual / Marriage/ Maternity & Paternity Group Insurances & Medical Career Path

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?


• What's your expected monthly basic salary?


• How many years' experience do you have as a sales consultant?


• Which of the following types of qualifications do you have?

Advertising, Marketing & Communications Services 1,001-5,000 employees

Harvey Norman from Australia is a leading Omni-channel household name in Malaysia for Electrical, Computers, Furniture and Bedding retail. The company consistently delivers an unparalleled shopping experience by catering to the fast-changing consumers’ shopping behaviour and busy lifestyle.

Harvey Norman has 39 stores in Malaysia including a Flagship store, and three factory outlets. We have a prominent international presence in Australia, New Zealand, Ireland, Northern Ireland, Slovenia, Croatia and Singapore. At present we are looking for expansion opportunities in other Asian countries.

Harvey Norman from Australia is a leading Omni-channel household name in Malaysia for Electrical, Computers, Furniture and Bedding retail. The company consistently delivers an unparalleled shopping experience by catering to the fast-changing consumers’ shopping behaviour and busy lifestyle.

Harvey Norman has 39 stores in Malaysia including a Flagship store, and three factory outlets. We have a prominent international presence in Australia, New Zealand, Ireland, Northern Ireland, Slovenia, Croatia and Singapore. At present we are looking for expansion opportunities in other Asian countries.