Sales Consultant - Midvalley Southkey JB

Elitetrax Marketing Sdn Bhd (Harvey Norman); Johor Bahru; On-site; MYR 24,000 - 42,000; Full time

Benefits offered by this job

Annual leave

Medical insurance

Uniform

Training

Career advancement

Long service award

Storewide discounts

Job summary

Harvey Norman Malaysia in Johor Bahru is seeking a customer-focused Sales Consultant to greet shoppers, understand needs, and guide them to the right products across electronics, furniture, and home goods. You will demonstrate products, handle inquiries, process invoices, manage stock and store displays, and share warranty and delivery information.

The role offers comprehensive staff benefits including medical, life insurance, training, career advancement, storewide discounts, and opportunities

Responsibilities

• Greet customers and ascertain what each customer wants or needs.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Describe merchandise and explain use operation, and care of merchandise to customers.
• Prepare copy of sales invoice or sales receipt for customer’s reference.
• Place special orders or call other stores to find desired items.
• Demonstrate use or operation of merchandise.
• Help customers try on merchandise to ensure the product is in good condition and functional before purchase.
• Attaching price tags to merchandise on the shop floor.
• Provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options.
• Educate and inform customers about the benefits and features of the company’s products

Job description

Greet customers and ascertain what each customer wants or needs.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Describe merchandise and explain use operation, and care of merchandise to customers.

Prepare copy of sales invoice or sales receipt for customer’s reference.

Place special orders or call other stores to find desired items.

Demonstrate use or operation of merchandise.

Help customers try on merchandise to ensure the product is in good condition and functional before purchase.

Attaching price tags to merchandise on the shop floor.

Provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options.

Educate and inform customers about the benefits and features of the company’s products

Staff Benefits:

• Annual leave / sick leave /marriage leave / maternity & paternity leave / compassionate
• Medical, Hospitalization Insurance, Life Insurance, Personal Accident, Insurance and Dental benefits
• Uniform
• Training
• Career advancement
• Long service award
• Storewide staff discounts

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as a sales consultant?
• Which of the following types of qualifications do you have?
• Do you have Needs Analysis experience?

Advertising, Marketing & Communications Services 1,001-5,000 employees

Harvey Norman from Australia is a leading Omni-channel household name in Malaysia for Electrical, Computers, Furniture and Bedding retail. The company consistently delivers an unparalleled shopping experience by catering to the fast-changing consumers’ shopping behaviour and busy lifestyle.

Harvey Norman has 39 stores in Malaysia including a Flagship store, and three factory outlets. We have a prominent international presence in Australia, New Zealand, Ireland, Northern Ireland, Slovenia, Croatia and Singapore. At present we are looking for expansion opportunities in other Asian countries.

Harvey Norman from Australia is a leading Omni-channel household name in Malaysia for Electrical, Computers, Furniture and Bedding retail. The company consistently delivers an unparalleled shopping experience by catering to the fast-changing consumers’ shopping behaviour and busy lifestyle.

Harvey Norman has 39 stores in Malaysia including a Flagship store, and three factory outlets. We have a prominent international presence in Australia, New Zealand, Ireland, Northern Ireland, Slovenia, Croatia and Singapore. At present we are looking for expansion opportunities in other Asian countries.

Perks and benefits Epf / Sosco Leaves Annual / Marriage/ Maternity & Paternity Group Insurances & Medical Career Path