Sales Consultant: Customer Impact & Career Growth

Elitetrax Marketing Sdn Bhd (Harvey Norman); Johor Bahru; On-site; MYR 24,000 - 42,000; Full time

Benefits offered by this job

Annual leave

Medical insurance

Uniform

Training

Career advancement

Long service award

Storewide discounts

Job summary

Harvey Norman Malaysia in Johor Bahru is seeking a customer-focused Sales Consultant to greet shoppers, understand needs, and guide them to the right products across electronics, furniture, and home goods. You will demonstrate products, handle inquiries, process invoices, manage stock and store displays, and share warranty and delivery information.

The role offers comprehensive staff benefits including medical, life insurance, training, career advancement, storewide discounts, and opportunities

Responsibilities

• Greet customers and ascertain what each customer wants or needs.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Describe merchandise and explain use operation, and care of merchandise to customers.
• Prepare copy of sales invoice or sales receipt for customer’s reference.
• Place special orders or call other stores to find desired items.
• Demonstrate use or operation of merchandise.
• Help customers try on merchandise to ensure the product is in good condition and functional before purchase.
• Attaching price tags to merchandise on the shop floor.
• Provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options.
• Educate and inform customers about the benefits and features of the company’s products

Job description

Harvey Norman Malaysia in Johor Bahru is seeking a customer-focused Sales Consultant to greet shoppers, understand needs, and guide them to the right products across electronics, furniture, and home goods. You will demonstrate products, handle inquiries, process invoices, manage stock and store displays, and share warranty and delivery information.

The role offers comprehensive staff benefits including medical, life insurance, training, career advancement, storewide discounts, and opportunities