In-Store Sales Consultant: Elevate Customer Experience

Elitetrax Marketing Sdn Bhd (Harvey Norman); Kuala Lumpur; On-site; MYR 22,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Uniform

Training

Long service award

Group Insurance & Medical Career Path

Job summary

Harvey Norman Malaysia is seeking a Customer Sales Consultant to greet customers, assess needs, and recommend merchandise across electrical, computers, furniture and bedding categories. You will explain product usage, warranties, and care, prepare sales documents, and assist with special orders to fulfill customer requirements.

The role involves demonstrating products, helping customers try items, and tagging merchandise for the shop floor while providing information on delivery options and

Responsibilities

• Greet customers and ascertain what each customer wants or needs.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Describe merchandise and explain use operation, and care of merchandise to customers.
• Prepare copy of sales invoice or sales receipt for customer’s reference.
• Place special orders or call other stores to find desired items.
• Demonstrate use or operation of merchandise.
• Help customers try on merchandise to ensure the product is in good condition and functional before purchase.
• Attaching price tags to merchandise on the shop floor.
• Provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options.
• Educate and inform customers about the benefits and features of the company’s products

Job description

Harvey Norman Malaysia is seeking a Customer Sales Consultant to greet customers, assess needs, and recommend merchandise across electrical, computers, furniture and bedding categories. You will explain product usage, warranties, and care, prepare sales documents, and assist with special orders to fulfill customer requirements.

The role involves demonstrating products, helping customers try items, and tagging merchandise for the shop floor while providing information on delivery options and