Sales Consultant - IOI City Mall, Putrajaya

Elitetrax Marketing Sdn Bhd (Harvey Norman); Putrajaya; On-site; MYR 30,000 - 45,000; Full time

Benefits offered by this job

Annual leave

Medical insurance

Uniform

Training

Career advancement

Long service award

Storewide staff discounts

Job summary

Qualifications

• Customer service experience in retail environment.
• Ability to upsell and recommend products.
• Strong communication and interpersonal skills.

Responsibilities

• Greet customers and ascertain needs.
• Recommend and locate merchandise based on customer needs.
• Explain product features and operation; provide care guidance.
• Prepare sales receipts and process orders.
• Assist with special orders and store-to-store transfers.
• Demonstrate product use and fit; ensure items are in good condition before purchase.
• Apply price tags and inform about warranties and delivery options.
• Educate customers on benefits and features of Harvey Norman products.

Skills

Customer service

Sales

Merchandising

Product knowledge

Tools

POS system

Job description

Sales Consultant - IOI City Mall, Putrajaya

Greet customers and ascertain what each customer wants or needs.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Describe merchandise and explain use operation, and care of merchandise to customers.

Prepare copy of sales invoice or sales receipt for customer’s reference.

Place special orders or call other stores to find desired items.

Demonstrate use or operation of merchandise.

Help customers try on merchandise to ensure the product is in good condition and functional before purchase.

Attaching price tags to merchandise on the shop floor.

Provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options.

Educate and inform customers about the benefits and features of the company’s products

Staff Benefits:

• Annual leave / sick leave /marriage leave / maternity & paternity leave / compassionate


• Medical, Hospitalization Insurance, Life Insurance, Personal Accident, Insurance and Dental benefits


• Uniform


• Training


• Career advancement


• Long service award


• Storewide staff discounts

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Advertising, Marketing & Communications Services 1,001-5,000 employees

Harvey Norman from Australia is a leading Omni-channel household name in Malaysia for Electrical, Computers, Furniture and Bedding retail. The company consistently delivers an unparalleled shopping experience by catering to the fast-changing consumers’ shopping behaviour and busy lifestyle.

Harvey Norman has 39 stores in Malaysia including a Flagship store, and three factory outlets. We have a prominent international presence in Australia, New Zealand, Ireland, Northern Ireland, Slovenia, Croatia and Singapore. At present we are looking for expansion opportunities in other Asian countries.

Harvey Norman from Australia is a leading Omni-channel household name in Malaysia for Electrical, Computers, Furniture and Bedding retail. The company consistently delivers an unparalleled shopping experience by catering to the fast-changing consumers’ shopping behaviour and busy lifestyle.

Harvey Norman has 39 stores in Malaysia including a Flagship store, and three factory outlets. We have a prominent international presence in Australia, New Zealand, Ireland, Northern Ireland, Slovenia, Croatia and Singapore. At present we are looking for expansion opportunities in other Asian countries.

Perks and benefits Epf / Sosco Leaves Annual / Marriage/ Maternity & Paternity Group Insurances & Medical Career Path