Retail Sales Consultant — Create Memorable Customer Experiences

Elitetrax Marketing Sdn Bhd (Harvey Norman); Kampung Klebang Besar; On-site; MYR 20,000 - 31,000; Full time

Benefits offered by this job

Annual leave

Medical insurance

Uniform

Training

Career advancement

Storewide staff discounts

Job summary

Harvey Norman Melaka is seeking a Sales Consultant for the Tarcor Park Store (NEW OUTLET). You will greet customers, ascertain needs, and recommend merchandise to match their desires.

Fluent in English and Bahasa Malaysia, you will demonstrate product use, answer questions, and process invoices. Strong interpersonal skills and a customer-focused approach are essential for success in this role.

Qualifications

• Greet customers and ascertain what each customer wants or needs.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Describe merchandise and explain use operation, and care of merchandise to customers.
• Prepare copy of sales invoice or sales receipt for customer’s reference.
• Place special orders or call other stores to find desired items.
• Demonstrate use or operation of merchandise.
• Help customers try on merchandise to ensure the product is in good condition and functional before purchase.
• Attaching price tags to merchandise on the shop floor.
• Provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options.
• Educate and inform customers about the benefits and features of the company’s products

Skills

English & BM communication

Interpersonal skills

Job description

Harvey Norman Melaka is seeking a Sales Consultant for the Tarcor Park Store (NEW OUTLET). You will greet customers, ascertain needs, and recommend merchandise to match their desires.

Fluent in English and Bahasa Malaysia, you will demonstrate product use, answer questions, and process invoices. Strong interpersonal skills and a customer-focused approach are essential for success in this role.