Sales Consultant, ASB

RHB Bank Berhad; Sibu; On-site; MYR 45,000 - 89,000; Full time

Job summary

RHB Bank Berhad is seeking a sales-focused individual to promote ASB products, achieve personal targets, and contribute to group targets. You will plan and execute sales activities, set appointments, and engage new-to-bank customers while cross-selling PF, PF-i, and credit cards.

You will deliver strong customer service, ensure policy compliance, and keep the sales centre well-presented. The role requires 1–2 years in sales and customer service with relevant licenses and a proactive mindset.

Qualifications

• 1-2 years of experience in sales and customer service fields.
• Must have licenses for the portfolio.
• Highly motivated with a winning attitude and ability to work with minimal supervision.
• Strong selling and negotiation skills.
• Good interpersonal skills and service orientation.

Responsibilities

• Promote ASB products and achieve individual sales targets.
• Prepare and execute sales plans for prospective customers.
• Set appointments and conduct sales calls; prospect new to bank customers.
• Cross-sell retail banking products such as PF, PF-i, and credit cards.
• Ensure high standard of customer service and comply with bank policies.

Skills

Sales

Customer service

Negotiation

Interpersonal skills

Self-motivation

Job description

Sales Solicit and promote sales of ASB products Achieve individual sales targets and contribute towards to achievement of Group targets Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers Cross selling of other retail banking products such as PF, PF-i, Credit cards etc.

Customer Service Ensure high standard of customer experience in line with the quality and standards set by the Bank.

Compliance Ensure compliance to the policies and procedures set by the Bank Protect the image and brand of the Bank.

Operations Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank.

Requirements

• 1-2 years of experience in sales and customer service related fields
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within A mantra for our clients, customers, partners and every member of the RHB family.

Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.