Sales Consultant, ASB

RHB Group; Ketereh; On-site; MYR 39,000 - 58,000; Full time

Job summary

RHB Bank Berhad in Malaysia seeks a Sales professional to promote ASB products, hit personal targets, and contribute to group goals. You will plan sales, set appointments, visit prospects, and cross-sell PFs, PF-i, and credit cards.

You will ensure excellent customer experience, comply with bank policies, and keep the sales hub well maintained. Requirements include 1–2 years in sales and customer service, relevant licenses, and strong selling and negotiation skills.

Qualifications

• 1-2 years of experience in sales and customer service.
• Possess relevant licenses for the portfolio.
• Self-motivated with a winning attitude and ability to work with minimal supervision.
• Strong selling and negotiation skills.

Responsibilities

• Solicit and promote sales of ASB products and cross-sell other retail banking products such as PF, PF-i, Credit cards.
• Set appointments and carry out sales calls with prospective customers.
• Ensure high standard of customer experience and compliance with bank policies.
• Maintain the sales centre to the quality and standards set by the Bank.

Skills

Sales

Customer service

Negotiation

Interpersonal skills

Job description

Sales

Solicit and promote sales of ASB products. Achieve individual sales targets and contribute towards achievement of Group targets. Prepare and proactively execute sales plans for prospective customers, using internal marketing as well as self-generated leads. Set appointments, carry out sales call visits where necessary, prospecting and early engagement with new to bank customers. Cross selling of other retail banking products such as PF, PF-i, Credit cards etc.

Customer Service

Ensure high standard of customer experience in line with the quality and standards set by the Bank.

Compliance

Ensure compliance to the policies and procedures set by the Bank.

Operations

Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank.

Requirements

• 1-2 years of experience in sales and customer service related fields.
• Have the relevant licenses for the portfolio.
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision.
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results.
• Strong selling and negotiation skills.
• Strong interpersonal skills and service oriental.
• Demonstrate initiative, perseverance and passion in delivering results within.

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.