Sales Consultant, ASB

RHB Bank Berhad; Kuala Lumpur; On-site; MYR 33,000 - 61,000; Full time

Job summary

RHB Bank Berhad in Kuala Lumpur, Malaysia, seeks a Sales Solicit to promote ASB products, achieve individual and group targets, and proactively execute sales plans for prospective customers, using internal marketing and self-generated leads.

Responsibilities include setting appointments, making sales calls, cross-selling PF, PF-i and Credit cards, ensuring excellent customer experience, maintaining compliance, and keeping the sales centre aligned with quality standards.

Qualifications

• 1-2 years of experience in sales and customer service.
• Have the relevant licenses for the portfolio.
• Highly motivated with a winning attitude and the ability to work with minimal supervision.

Responsibilities

• Achieve individual sales targets and contribute towards the Group targets.
• Prepare and pro-actively execute sales plans for prospective customers using internal marketing and self-generated leads.
• Set appointments and carry out sales calls, prospecting and early engagement with new-to-bank customers.
• Cross-sell other retail banking products such as PF, PF-i, Credit cards, etc.
• Ensure high standard of customer experience while maintaining compliance and protecting the Bank's image.
• Maintain the sales centre to align with quality standards and operations.

Skills

Sales

Customer service

Negotiation

Interpersonal skills

Education

Relevant licenses

Job description

Sales Solicit and promote sales of ASB products Achieve individual sales targets and contribute towards to achievement of Group targets Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers Cross selling of other retail banking products such as PF, PF-i, Credit cards etc.

Customer Service Ensure high standard of customer experience in line with the quality and standards set by the Bank.

Compliance Ensure compliance to the policies and procedures set by the Bank Protect the image and brand of the Bank.

Operations Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank.

Requirements:

• 1-2 years of experience in sales and customer service related fields
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within.

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.