Sales Consultant, PF

RHB Banking Group; Negeri Sembilan; Sur place; MYR 39 000 - 73 000; Plein temps

Résumé du poste

RHB Group in Negeri Sembilan is seeking a driven Sales & Customer Service Associate to promote PF products, hit targets, and build a strong customer base. You will plan sales activities, engage new customers, and execute visits to generate leads and close deals.

The role requires a degree, at least 1 year in sales or customer service, and abilities in negotiation, communication, and relationship building to thrive in a fast-paced banking environment.

Qualifications

• Bachelor’s degree required.
• Minimum 1 year of experience in sales and customer service.
• Relevant licenses for the portfolio.
• Strong selling and negotiation skills.
• Excellent interpersonal skills with a service-oriented mindset.
• Demonstrates initiative, perseverance, and passion in a fast-paced environment.
• Ability to relate and connect with the local community.
• Good communication skills.

Responsabilités

• Solicit and promote sales of PF products.
• Achieve individual sales targets and contribute towards Group targets.
• Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads.
• Set appointments and conduct sales visits as necessary, prospecting and engaging new-to-bank customers.
• Cross-sell other retail banking products such as ASB, Credit Cards, Deposits, etc.
• Ensure a high standard of customer experience in line with the Bank’s quality and standards.
• Adhere to policies and procedures set by the Bank.
• Maintain the physical sales centre or sales hub to meet the Bank’s quality and standards.

Connaissances

Selling skills

Negotiation skills

Interpersonal skills

Communication skills

Self-motivation

Initiative

Customer service

Formation

Bachelor’s Degree in related field

Outils

Basic computer skills

Description du poste

• Solicit and promote sales of PF products.
• Achieve individual sales targets and contribute towards Group targets.
• Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads.
• Set appointments and conduct sales visits as necessary, prospecting and engaging new-to-bank customers.
• Cross-sell other retail banking products such as ASB, Credit Cards, Deposits, etc.
  
  

Sales

• Solicit and promote sales of PF products.
• Achieve individual sales targets and contribute towards Group targets.
• Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads.
• Set appointments and conduct sales visits as necessary, prospecting and engaging new-to-bank customers.
• Cross-sell other retail banking products such as ASB, Credit Cards, Deposits, etc.
  
  

Customer Service

• Ensure a high standard of customer experience in line with the Bank’s quality and standards.
  
  

Compliance

• Adhere to policies and procedures set by the Bank.
• Protect and uphold the image and brand of the Bank.
  
  

Operations

• Maintain the physical sales centre or sales hub to meet the Bank’s quality and standards.
  
  

Key Requirements

• Bachelor’s Degree in any related field.
• Minimum 1 year of experience in sales and customer service.
• Relevant licenses for the portfolio.
• Highly motivated, success-driven, self-initiated, and able to work with minimal supervision.
• Comfortable engaging with people and taking personal responsibility for delivering results.
• Strong selling and negotiation skills.
• Excellent interpersonal skills with a service-oriented mindset.
• Demonstrates initiative, perseverance, and passion in a fast-paced, demanding environment.
• Ability to relate and connect with the local community.
• Good communication skills.
• Basic understanding of finance and banking products.
• Basic computer skills.