Sales Consultant, PF

RHB Banking Group; Selangor; On-site; MYR 39,000 - 78,000; Full time

Job summary

RHB Banking Group in Malaysia is seeking a results-driven Sales Officer to promote PF-i products, meet personal targets and contribute to group goals. You will develop proactive sales plans, use internal marketing and your own leads to reach prospective customers.

The role requires setting appointments, conducting calls, engaging new-to-bank customers, and cross-selling retail banking products like ASB, credit cards and deposits.

Qualifications

• Bachelor Degree in related field(s).
• 1 year of experience in sales and customer service related field.
• Have the relevant licenses for the portfolio.
• Strong selling and negotiation skills.
• Strong interpersonal skills and service orientation.
• Demonstrate initiative and perseverance in a fast-paced environment.
• Good communication skills.

Responsibilities

• Solicit and promote sales of PF-i products.
• Achieve individual sales targets and contribute towards group targets.
• Prepare and pro-actively execute sales plans for prospective customers using internal marketing and self-generated leads.
• Set appointments and carry-out sales calls, prospecting and early engagement with new to bank customers.
• Cross-sell of other retail banking products such as ASB, Credit Cards, Deposit, etc.
• Ensure high standard of customer experience in line with the Bank's quality and standards.

Skills

Sales

Negotiation

Interpersonal

Communication

Customer service

Education

Bachelor Degree

Relevant licenses

Tools

MS Office

Job description

• Solicit and promote sales of PF-i products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, Credit Cards, Deposit etc.

Sales

• Solicit and promote sales of PF-i products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, Credit Cards, Deposit etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Good communication skills
• Basic understanding of finance and banking products
• Basic computer skills