Sales Co-ordinator

Private Advertiser; Johor; On-site; MYR 45,000 - 67,000; Full time

Job summary

Asco Steel Sdn Bhd is seeking a dedicated Sales Co-ordinator based in Johor to support our sales operations and maintain strong customer relationships. In this full-time role you will help ensure smooth order processing, accurate invoicing, and timely delivery coordination.

You will manage customer records, prepare quotations, assist the sales team with meetings and correspondence, and provide proactive issue resolution.

Qualifications

• Proven experience as a Sales Co-ordinator or in a similar sales support role.
• Excellent organisational and time management skills.
• Strong written and verbal communication in English and Bahasa Malaysia.
• Proficiency with Microsoft Office and CRM systems.
• Detail-oriented with accurate data entry and documentation.
• Customer-focused with proactive problem-solving.

Responsibilities

• Processing and managing customer orders from enquiry to delivery and invoicing.
• Co-ordinating with warehouse and logistics teams for timely order fulfilment.
• Maintaining and updating customer records and sales databases.
• Preparing quotations, proposals and sales documentation.
• Supporting the sales team with administrative tasks and meetings.
• Liaising with customers for order updates and shipment tracking.
• Assisting with inventory management and stock levels communication.
• Preparing monthly sales reports and analyzing performance data.
• Ensuring compliance with company policies in sales activities.
• Contributing to achievement of sales targets and departmental objectives.

Skills

Organisational skills

Time management

Customer communication

CRM software

Microsoft Office

Tools

CRM software

Microsoft Office suite

Job description

About the role

We are seeking a dedicated and organised Sales Co-ordinator to join the sales team at Asco Steel Sdn Bhd. This is a full-time position based in Johor, offering an excellent opportunity to support our sales operations and contribute to the success of our business. As Sales Co-ordinator, you will be the backbone of our sales department, ensuring smooth day-to-day operations and providing essential support to our sales team and clients. This role is pivotal in maintaining strong customer relationships and ensuring efficient order processing and delivery coordination.

What you'll be doing

Processing and managing customer orders from initial enquiry through to delivery and invoicing

Co-ordinating with warehouse and logistics teams to ensure timely and accurate order fulfilment

Maintaining and updating customer records and sales databases with accurate information

Preparing quotations, proposals and sales documentation as requested by the sales team

Supporting the sales team with administrative tasks, including scheduling meetings and managing correspondence

Liaising with customers to provide order updates, track shipments and resolve any queries or issues

Assisting with inventory management and communicating stock levels to the sales team

Preparing monthly sales reports and analysing sales performance data

Ensuring compliance with company policies and procedures in all sales-related activities

Contributing to the achievement of sales targets and departmental objectives

What we're looking for

Proven experience as a Sales Co-ordinator or in a similar administrative or sales support role

Excellent organisational and time management skills with the ability to manage multiple tasks simultaneously

Strong written and verbal communication skills in English and Bahasa Malaysia

Proficiency with Microsoft Office applications (Word, Excel, Outlook) and CRM systems

Meticulous attention to detail and accuracy in data entry and documentation

Customer-focused mindset with a commitment to providing exceptional service

Strong problem-solving abilities and proactive approach to identifying and resolving issues

Ability to work independently and as part of a team in a fast-paced environment

Familiarity with the steel or manufacturing industry is advantageous but not essential

A positive attitude and willingness to learn and develop professional skills

About us

Asco Steel Sdn Bhd is a leading provider of high-quality steel products and solutions. With a strong commitment to excellence and customer satisfaction, we have established ourselves as a trusted partner in the steel industry. Our team is dedicated to delivering reliable products and exceptional service to our diverse clientele across various sectors. We pride ourselves on our professional approach, innovative solutions and collaborative culture that values each team member's contribution to our continued success.

What we offer

We offer a competitive salary package commensurate with experience and qualifications. As part of our team, you will benefit from working in a professional and supportive environment where your contributions are valued. We are committed to supporting the career development and growth of our employees through training opportunities and clear advancement pathways. We provide a full-time position with a structured work schedule and a collaborative workplace culture that promotes teamwork and mutual respect.