Sales Coordinator

Lenchong Metal Industries Sdn. Bhd.; Pontian; On-site; MYR 39,000 - 61,000; Full time

Job summary

Lenchong Metal Industries Sdn. Bhd. is seeking a dedicated and organised Sales Coordinator to join our sales team in Pekan Nanas, Johor.

This full-time role supports the sales function by coordinating orders, liaising with clients, and maintaining accurate records to ensure smooth operations. You will collaborate with the sales team and other departments, prepare quotations, and assist with meetings, reports, and logistics to deliver excellent customer service in a fast-paced manufacturing

Qualifications

• Proven experience as a Sales Coordinator or similar sales support role.
• Excellent organisation and time management, with ability to multitask.
• Strong written and verbal communication skills in English; Malay and Mandarin Chinese advantageous.
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint).
• Diplomas or higher qualifications in Business Administration, Sales, or related fields are preferred.

Responsibilities

• Processing and managing customer orders, ensuring accuracy and timely completion.
• Liaising between clients and the sales team to provide quotations, product information, and order updates.
• Maintaining and updating customer records and sales databases.
• Scheduling meetings, presentations, and follow-ups with clients and prospects.
• Preparing sales reports, invoices, and relevant sales documentation.
• Coordinating with warehouse and logistics teams to ensure timely delivery of products.
• Handling customer enquiries via email, phone, and other communication channels.
• Supporting the sales team with administrative tasks and project coordination.
• Monitoring order fulfilment and resolving any issues that arise.
• Assisting with sales events, exhibitions, and promotional activities as required.

Skills

Organisational skills

Time management

Communication skills

Customer service

Teamwork

Education

Diploma or higher in Business Administration or Sales

Tools

Microsoft Office

Job description

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Lenchong Metal Industries Sdn. Bhd. is seeking a dedicated and organised Sales Coordinator to join our sales team. This is a full-time position based in Pekan Nanas, Johor. As a Sales Coordinator, you will be the backbone of our sales operations, ensuring smooth communication between clients, the sales team, and other departments. This role is essential to supporting our sales objectives and maintaining strong client relationships whilst managing administrative tasks that keep our sales function running efficiently.

What you'll be doing

• Processing and managing customer orders, ensuring accuracy and timely completion
• Liaising between clients and the sales team to provide quotations, product information, and order updates
• Maintaining and updating customer records and sales databases
• Scheduling meetings, presentations, and follow-ups with clients and prospects
• Preparing sales reports, invoices, and relevant sales documentation
• Coordinating with warehouse and logistics teams to ensure timely delivery of products
• Handling customer enquiries via email, phone, and other communication channels
• Supporting the sales team with administrative tasks and project coordination
• Monitoring order fulfilment and resolving any issues that arise
• Assisting with sales events, exhibitions, and promotional activities as required

What we're looking for

• Proven experience as a Sales Coordinator or in a similar sales support role
• Excellent organisational and time management skills with the ability to multitask effectively
• Strong written and verbal communication skills in English; proficiency in Malay and Mandarin Chinese is advantageous
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint)
• Attention to detail and accuracy in data entry and record keeping
• Customer service focus with a proactive and professional approach
• Ability to work independently and as part of a team in a fast-paced environment
• Familiarity with the metal or manufacturing industry is desirable but not essential
• Diplomas or higher qualifications in Business Administration, Sales, or related fields are preferred

What we offer

We are committed to creating a supportive and inclusive workplace where our employees can thrive. We offer competitive remuneration, performance incentives, and opportunities for professional development. Our company culture values teamwork, integrity, and continuous improvement. We provide a pleasant working environment with modern facilities and a collaborative team atmosphere. Additionally, we offer opportunities to gain experience in the metal industry and the potential to grow into more senior sales roles as you develop your skills and expertise.

About us

Lenchong Metal Industries Sdn. Bhd. is a reputable metal manufacturing company based in Pekan Nanas, Johor. With a strong commitment to quality, innovation, and customer satisfaction, we specialise in providing high-quality metal products and solutions to our diverse client base. Our company values operational excellence and maintains long-standing relationships with clients across various industries. We pride ourselves on our dedicated team, reliable service delivery, and continuous investment in technology and people development.