Sales Clerk

Region System Sdn Bhd; Meru; On-site; MYR 31,000 - 50,000; Full time

Job summary

Region System Sdn Bhd in Malaysia is seeking a sales administrator to manage invoicing, DOs, order processing, and sales documentation within a manufacturing setting. You will issue invoices, DOs, maintain records, and coordinate with customers, sales staff, warehouse and other departments.

The role requires 1–2 years in sales admin or similar, SPM or diploma, strong Excel skills, good communication, ability to work independently and multitask, and familiarity with EPICOR and SQL is a plus.

Qualifications

• SPM or Diploma in related field is required.
• 1–2 years in sales administration or manufacturing environment preferred.
• Proficient with Microsoft Excel and basic office apps.
• Strong communication and customer service skills.
• Able to handle telephone calls and customer inquiries professionally.
• Good organization and filing skills with attention to detail.
• Experience with EPICOR and SQL is a plus.
• Able to multitask in a fast-paced environment.
• Willing to work 5 1/2 days with Saturday alternate off.

Responsibilities

• Issue and prepare invoices, Delivery Orders (DO) and other sales documents accurately and on time.
• Process and record customer orders and order receiving in the company system.
• Prepare and maintain the Daily Sales Report and other sales-related reports.
• Perform proper filing and documentation of sales records, invoices, DOs, orders and related documents.
• Handle general sales administration and clerical duties as assigned.
• Attend to customer enquiries and telephone calls, particularly when the HOD or immediate superior is not available.
• Coordinate with customers, sales personnel, warehouse and other departments regarding orders, deliveries and documentation.
• Maintain accurate and up-to-date sales records using Microsoft Excel and company software.
• Ensure all sales documents and records are properly maintained for audit and reference purposes.

Skills

Invoicing

Order processing

Customer service

Excel

Documentation

Coordination

Education

SPM or Diploma in related field

Tools

EPICOR

SQL

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

This role involves managing sales administration and clerical duties within a manufacturing environment, including issuing and preparing invoices, delivery orders, and sales documents, processing customer orders, maintaining sales records and reports, and coordinating with customers, sales personnel, warehouse and other departments.

Key responsibilities

• Issue and prepare invoices, Delivery Orders (DO) and other sales documents accurately and on time
• Process and record customer orders and order receiving in the company system
• Prepare and maintain the Daily Sales Report and other sales-related reports
• Perform proper filing and documentation of sales records, invoices, DOs, orders and related documents
• Handle general sales administration and clerical duties as assigned
• Attend to customer enquiries and telephone calls, particularly when the HOD or immediate superior is not available
• Coordinate with customers, sales personnel, warehouse and other departments regarding orders, deliveries and documentation
• Maintain accurate and up-to-date sales records using Microsoft Excel and company software
• Ensure all sales documents and records are properly maintained for audit and reference purposes

About you

• Minimum qualification SPM or Diploma in any related field
• Minimum 1–2 years of relevant experience in sales administration, sales support or a manufacturing environment
• Familiar with Microsoft Excel and basic office applications
• Good communication and customer service skills
• Able to handle telephone calls and customer enquiries professionally
• Good organizational and filing skills with attention to detail
• Able to work independently and support the HOD / superior when required
• Experience with EPICOR and SQL software will be an added advantage
• Knowledge of invoicing, Delivery Orders (DO), order processing and sales documentation is preferred
• Able to work in a fast-paced manufacturing environment and perform multiple tasks
• Willing to work 5 1/2 days Saturday alternate off