Sales Admin

Kum Thim Food Industries; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Job summary

Kum Thim Food Industries is seeking an entry-level Sales Administration Assistant in Malaysia. You will provide administrative support to the sales team, process orders, manage customer data, and respond to inquiries in English, Bahasa Malaysia, and Mandarin.

The role offers training, a collaborative team environment, and opportunities to learn manufacturing workflows while maintaining accurate records and invoices.

Qualifications

• High school diploma or equivalent (SPM/'O' Level) required.
• No prior experience needed; training provided.
• Proficient with Microsoft Office and basic computer skills.
• Strong English, Bahasa Malaysia, and Mandarin communication.
• Ability to organize sales documents and data accurately.
• Detail-oriented with methodical approach to order processing and invoicing.
• Willingness to learn and adapt in a manufacturing environment.
• Team-oriented with ability to work independently in a small team of 21.

Responsibilities

• Provide administrative support to the sales team, including managing sales records, preparing sales reports, and organizing documents.
• Assist in processing customer orders, verifying order details, and coordinating with logistics for timely delivery.
• Maintain and update customer databases, ensuring accuracy of contact information and sales history.
• Handle incoming sales inquiries via phone and email, directing them to the appropriate sales representative.
• Prepare sales presentations and marketing materials as needed by the sales team.
• Coordinate sales meetings, including scheduling, preparing agendas, and taking minutes.
• Manage office supplies and inventory for the sales department, placing orders when necessary.
• Assist in generating invoices and tracking payments, liaising with the finance department when required.
• Perform general administrative tasks such as filing, scanning, and photocopying.
• Collaborate with other departments to ensure smooth sales processes and customer satisfaction.

Skills

MS Office

English

Bahasa Malaysia

Mandarin

Detail oriented

Organizational skills

Education

High School Diploma

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

High school diploma or equivalent (SPM/'O' Level) is required.

No prior experience in a sales administration role is necessary; we are willing to train the right candidate.

Proficiency in basic computer operations and a good understanding of Microsoft Office Suite (Word, Excel, Outlook) are essential for daily tasks.

Excellent communication skills in English, Bahasa Malaysia, and Mandarin are required to interact with a diverse customer base and internal teams.

Ability to manage and organize sales-related documents, data, and records accurately and efficiently.

Strong attention to detail and a methodical approach to tasks, ensuring accuracy in order processing, invoicing, and customer information.

Willingness to learn and adapt to new processes and company procedures within a dynamic manufacturing environment.

Ability to work effectively both independently and as part of a small, collaborative team of 21 employees.

A proactive and positive attitude towards supporting the sales team and contributing to overall business objectives.

Requirement

• High school diploma or equivalent (SPM/'O' Level) is required.
• No prior experience in a sales administration role is necessary; we are willing to train the right candidate.
• Proficiency in basic computer operations and a good understanding of Microsoft Office Suite (Word, Excel, Outlook) are essential for daily tasks.
• Excellent communication skills in English, Bahasa Malaysia, and Mandarin are required to interact with a diverse customer base and internal teams.
• Ability to manage and organize sales-related documents, data, and records accurately and efficiently.
• Strong attention to detail and a methodical approach to tasks, ensuring accuracy in order processing, invoicing, and customer information.
• Willingness to learn and adapt to new processes and company procedures within a dynamic manufacturing environment.
• Ability to work effectively both independently and as part of a small, collaborative team of 21 employees.
• A proactive and positive attitude towards supporting the sales team and contributing to overall business objectives.

Responsibility

• Provide administrative support to the sales team, including managing sales records, preparing sales reports, and organizing sales-related documents.
• Assist in processing customer orders, verifying order details, and coordinating with the logistics team for timely delivery.
• Maintain and update customer databases, ensuring accuracy of contact information and sales history.
• Handle incoming sales inquiries via phone and email, directing them to the appropriate sales representative or department.
• Prepare sales presentations and marketing materials as needed by the sales team.
• Coordinate sales meetings, including scheduling, preparing agendas, and taking minutes.
• Manage office supplies and inventory for the sales department, placing orders when necessary.
• Assist in generating invoices and tracking payments, liaising with the finance department when required.
• Perform general administrative tasks such as filing, scanning, and photocopying to support daily operations.
• Collaborate with other departments to ensure smooth sales processes and customer satisfaction.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance