Sales Associate (Pavilion)

JIMMY CHOO (MALAYSIA) SDN. BHD.; Kuala Lumpur; On-site; MYR 29,000 - 40,000; Full time

Job summary

Jimmy Choo (MALAYSIA) SDN. BHD. is seeking a Sales Associate in Kuala Lumpur to deliver an exceptional luxury retail experience.

You will meet monthly targets, build lasting client relationships, and provide attentive after-sales service to Mandarin-speaking customers when required. Your enthusiasm for fashion, strong English and Mandarin, and team spirit will help you thrive. Senior roles may be considered for more experienced candidates, with opportunities to contribute ideas and maintain

Qualifications

• Minimum 2-year relevant experience in fashion retail industry.
• Enthusiasm and passion for the brand and retail industry.
• Good command of English and Mandarin.
• Clientelling experience, good communication and interpersonal skills.
• Self-motivated, mature and good team player.
• Candidates with more experience will be considered as Senior Sales / Store Supervisor.
• We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers.

Responsibilities

• Achieving monthly individual targets by embodying the band
• Deliver a memorable retail experience to clients at all times, including offering excellent after sales service/ follow up
• Establish and nurture strong and trustful relationships with all the clients to surpass their expectations
• Perform with energy, does not give up and actively researches ways to improve results/solve problems
• Always up to date with competitor activity, visiting competitors, follow and read fashion editorials & magazines
• Collect feedback from clients on the collections and bring back to Store Manager
• Be pro-active and creative to share ideas with Store Manager and team on how to maximize business opportunities
• Ensure Interior and exterior of the store is maintained to company standards

Skills

Clientelling

Customer service

Bilingual English/Mandarin

Communication

Team player

Job description

Meet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards.

Responsibilities

Achieving monthly individual targets by embodying the band

Deliver a memorable retail experience to clients at all times, including offering excellent after sales service/ follow up

Establish and nurture strong and trustful relationships with all the clients to surpass their expectations

Perform with energy, does not give up and actively researches ways to improve results/solve problems

Always up to date with competitor activity, visiting competitors, follow and read fashion editorials & magazines

Collect feedback from clients on the collections and bring back to Store Manager

Be pro-active and creative to share ideas with Store Manager and team on how to maximize business opportunities

Ensure Interior and exterior of the store is maintained to company standards

Requirements

Minimum 2-year relevant experience in fashion retail industry

Demonstrate enthusiasm and exhibit passion for the brand and retail industry

Good command of English and Mandarin

Clientelling experience, good communication and interpersonal skills

Self-motivated, mature and good team player

Candidate with more experience will be considered as Senior Sales / Store Supervisor

"We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."

(Personal data collected will be treated in strict confidence and used for recruitment purpose only)

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a sales associate?
• How many years' experience do you have in the retail industry?
• Do you have customer service experience?
• Do you have experience in a sales role?
• Which of the following languages are you fluent in?

Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playfully daring spirit. Known for its distinctive, fashion-forward style and exceptional craftsmanship Jimmy Choo has become a pioneer in the art of celebrity dressing and redcarpet style. Women's shoes remain the core of the product offer, alongside handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men's shoes. Creative Director Sandra Choi has been with the brand since its inception in 1996 with a vision to create one of the world’s most treasured luxury brands. Jimmy Choo has a global store network encompassing more than 200 stores.

Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playfully daring spirit. Known for its distinctive, fashion-forward style and exceptional craftsmanship Jimmy Choo has become a pioneer in the art of celebrity dressing and redcarpet style. Women's shoes remain the core of the product offer, alongside handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men's shoes. Creative Director Sandra Choi has been with the brand since its inception in 1996 with a vision to create one of the world’s most treasured luxury brands. Jimmy Choo has a global store network encompassing more than 200 stores.