Sales Associate (Genting Premium Outlets)

HUGO BOSS Malaysia Sdn Bhd; Genting Highlands; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Accommodation provided

Job summary

HUGO BOSS Malaysia Sdn Bhd is seeking a Sales Associate to drive sales and deliver premium service in a fast-paced store. You will engage customers, manage in-store operations and contribute to a seamless omnichannel experience.

The role requires a passion for fashion, strong communication and the ability to adapt quickly in a premium retail environment. The ideal candidate has retail or customer service experience, excellent brand knowledge, and a proactive, team-oriented attitude.

Qualifications

• Previous retail, hospitality or customer service experience is required.
• Excellent understanding of premium fashion industry and brand.
• Passionate & knowledgeable about the brand, with strong communication skills.
• Flexible and adaptable to business needs and learning new technologies.

Responsibilities

• Achieve sales targets while delivering exceptional service and operations excellence.
• Engage in innovation and productivity initiatives for the store.
• Drive seamless customer experience across channels and in-store.
• Handle order fulfilment processes for customers in the store.
• Serve as first point of contact and brand ambassador in-store.

Skills

Retail experience

Communication skills

Adaptability

Teamwork

Brand knowledge

Tech-savvy

Customer focus

Problem solving

Tools

POS systems

Retail software

Job description

Sales Associate is responsible for achieving sales, delivering service and operations excellence.

Sales Associate also engages in innovation and productivity initiatives for the store. In order to drive seamless customer experience across channels. Sales Associate handles order fulfilment processes for customers in store.

Sales Associate operates in a fast-paced, diverse and customer-centric store environment. As the first point-of-contact in store,Sales Associate serves as the ambassador of the organisation.

Sales Associate is a highly motivated and service-oriented individual, communicates well, and thrives in a team environment.

Previous retail, hospitality or customer service experience is required along with an excellent understanding of premium fashion industry

Passionate & knowledgeable about the brand

Excellent communication skills at all levels

Ability to be flexible & adaptable to the need of the business

Willingness to constantly learn & develop

Proficient utilization of business systems & latest technology

High cultural knowledge & awareness

Perceptive of customer needs

Accommodation provided

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Luxury & Designer Goods Retail 51-100 employees

As one of the leading companies in the premium and luxury segments of the apparel market, the HUGO BOSS Group is primarily engaged in the development and marketing of high-quality fashions and accessories for women and men. With its brand world and comprehensive product portfolio, HUGO BOSS appeals to a range of clearly differentiated target groups. The collections feature classic, modern ready-to-wear clothing, elegant eveningwear, progressive looks, sportswear, shoes and leather accessories as well as fragrances, eyewear, watches, children's fashions, writing instruments and home textiles manufactured under license.

As one of the leading companies in the premium and luxury segments of the apparel market, the HUGO BOSS Group is primarily engaged in the development and marketing of high-quality fashions and accessories for women and men. With its brand world and comprehensive product portfolio, HUGO BOSS appeals to a range of clearly differentiated target groups. The collections feature classic, modern ready-to-wear clothing, elegant eveningwear, progressive looks, sportswear, shoes and leather accessories as well as fragrances, eyewear, watches, children's fashions, writing instruments and home textiles manufactured under license.

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