Sales Associate, Coach (Johor Premium Outlets)

COACH South East Asia; Kulai; On-site; MYR 28,000 - 39,000; Full time

Job summary

Coach is seeking a Sales Associate at Johor Premium Outlets to drive sales and deliver exceptional service. You will represent the Coach brand, engage clients with tailored service, and contribute to meeting store goals with a high-energy presence on the sales floor.

Candidates should have excellent client service and communication skills, and be flexible to work nights, weekends, and holidays. Retail experience may lead to senior opportunities within the team.

Qualifications

• Excellent client service and communication skills.
• Comfortable with flexible work schedule including nights, weekends and holidays.
• Retail experience may be considered for a senior position.

Responsibilities

• Meet store sales and productivity goals and deliver service that exceeds customer expectations.
• Represent Coach to the consumer and act as brand ambassador on the sales floor.
• Leverage selling skills and service training to drive sales and productivity.
• Tailor approach to different customers by reading cues and building relationships.
• Maintain energetic presence and enthusiasm on the sales floor and work with the team to meet targets.
• Use Coach communication tools to stay informed about performance and store updates.

Skills

Client service

Communication skills

Relationship building

Team player

Flexibility

Clienteling

Tools

Coach Communication tools

Job description

Sales Associate, Coach (Johor Premium Outlets)

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

Coach is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity.

Primary Purpose

You contribute to achieving store goals in sales, productivity, and service by utilizing selling skills, and Service training. You will be responsible for meeting store sales and productivity goals, and delivering service that meets or exceeds expectations. You represent Coach to the consumer, acts as an ambassador of the brand, and ensures customer needs are consistently exceeded.

The successful individual will leverage their proficiency to...

Takes ownership and accountability for individual productivity and utilizes resources effectively to impact individual productivity

Tailor approach to different customers by reading cues

Build long-term relationships with clients, such as loyalty program (Clienteling)

Services all customers according to the Coach approach standards and maintain an energetic presence and high level of enthusiasm on the sales floor

Participates as a team member and encourages team to meet and exceed performance standards

Consistently uses Coach Communication tools to remain informed of individual performance, store performance and company information.

The accomplished individual will possess...

Individual who are passionate about retail and service industry are welcome to apply.

Individual with retail experience may be considered for senior position.

Excellent client service and communication skills

Comfortable with flexible work schedule to meet the needs of the business, including nights, weekends and holidays

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?
• How many years' experience do you have as a Retail Sales Associate?

Luxury & Designer Goods Retail 101-1,000 employees

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at http://www.tapestry.com/

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at http://www.tapestry.com/