Part Time Sales Advisor (Pavilion, Kuala Lumpur)

H&M; Kuala Lumpur; On-site; MYR 13,000 - 20,000; Part time

Benefits offered by this job

Staff discount 25%

HIP incentive program

Monthly sales bonus

Global development opportunities

Job summary

H&M in Pavilion, Kuala Lumpur is seeking a Part Time Sales Advisor to greet customers and embody the heart of our brand. You will provide high-level service on the shop floor, assist at the cash desk, fitting rooms, and help with replenishment and merchandising of the latest garments to delight shoppers.

Previous experience in customer service is appreciated but not required; a proactive, curious and collaborative attitude is valued.

Qualifications

• Customer-focused with genuine interest in delivering a high level of service.
• Proactive in engaging customers and creating memorable experiences.
• Curious and eager to improve processes and routines.
• Excellent listening and communication skills with a positive attitude.
• Enjoy fashion and keeping up with trends.
• Willing to learn and adapt in a fast-paced environment.
• Collaborative and supportive of team members.

Responsibilities

• Greet customers and provide high-quality service on the shop floor.
• Assist at the cash desk, fitting rooms and throughout the store.
• Process deliveries, replenish stock and merchandise garments.

Skills

Customer focus

Proactive

Curious

Communication

Team player

Fashion interest

Positive attitude

Willing to learn

Inclusive

Job description

Part Time Sales Advisor (Pavilion, Kuala Lumpur)

As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

Qualifications

• Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
• Proactive; you use your initiative to provide customers with a memorable shopping experience
• Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
• You listen to and show interest in others’ ideas and opinions
• You’re honest and genuine in your approach
• You are interested in fashion and trends
• You are communicative, positive and open-minded
• You’re willing to learn and adapt
• You’re collaborative, inclusive and supportive of others

Additional Information

This is apart-timepositioninclusive of weekends and public holidays.

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Programhere.

In addition to this, colleagues will also receive:

• Enjoy a competitive monthly bonus based on meeting sales targets
• Endless Development Opportunities

Inclusion & Diversity

At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.

Fashion, fun and action!

As one of the world’s largest fashion retailers, H&M offers endless career opportunities. A fast-paced, buzzing environment with great diversity that’s anything but dull – a place where the customer is always the centre of attention

But what truly makes us stand out are our remarkable employees. From stylish Sales Advisors and Visual Merchandisers to computer whizzes and business savvy planners – all our employees share a great ambition and an anything-is-possible attitude. Not to mention an excellent eye for fashion. It’s thanks to them that we have grown – with over 3,000 stores in more than 53 markets worldwide. And we are continuing to grow.

As a global company, we believe it’s important not just to have great business success – but to take full responsibility for our production, our employees and the world around us.

Fashion, fun and action!

As one of the world’s largest fashion retailers, H&M offers endless career opportunities. A fast-paced, buzzing environment with great diversity that’s anything but dull – a place where the customer is always the centre of attention

But what truly makes us stand out are our remarkable employees. From stylish Sales Advisors and Visual Merchandisers to computer whizzes and business savvy planners – all our employees share a great ambition and an anything-is-possible attitude. Not to mention an excellent eye for fashion. It’s thanks to them that we have grown – with over 3,000 stores in more than 53 markets worldwide. And we are continuing to grow.

As a global company, we believe it’s important not just to have great business success – but to take full responsibility for our production, our employees and the world around us.