Sales and Service Engineer (CNC Machining)

SHL HPE INNOVATION SDN. BHD.; Simpang Ampat; On-site; MYR 120,000 - 180,000; Full time

Job summary

SHL HPE Innovation SDN. BHD. is seeking a Sales and Service Engineer to drive growth in CNC machining and precision engineering, servicing semiconductor, medical device, and automation sectors.

You will manage key accounts, support RFQs, and ensure customer satisfaction with on-site visits and after-sales care. The role requires 2–5 years in CNC machining, strong knowledge of CNC processes, drawings, and finishing, and excellent communication skills to excel in a fast-paced, high-tech

Qualifications

• 2–5 years in CNC machining or precision engineering.
• In-depth knowledge of CNC processes, engineering drawings, and surface finishing techniques.
• Excellent communication, presentation, and customer management skills.

Responsibilities

• Drive sales, expand customer accounts, and meet monthly sales targets (RM400K+).
• Act as the primary contact for key accounts, providing RFQ support, site visits, and after-sales care.

Skills

CNC processes

Engineering drawings

Surface finishing

Sales & communication

Education

Diploma/Degree in Mechanical Engineering

Job description

Sales and Service Engineer (CNC Machining)

Sales & Service Engineer (CNC Machining)

Are You Ready for a New Challenge?

We’re expanding rapidly, and we need a Sales & Service Engineer to help us grow in the CNC machining and precision engineering sectors. If you're passionate about cutting-edge technologies and customer satisfaction, this is the opportunity you've been waiting for. You’ll have the chance to work with leading companies in the semiconductor, medical device, and automation industries, while driving sales and customer success.

Key Responsibilities:

Sales & Business Development: Drive sales, expand customer accounts, and meet monthly sales targets (RM400K+).

Customer Relationship & Service: Act as the primary point of contact for key accounts, providing RFQ support, site visits, and after-sales care.

Technical & Engineering Support: Interpret engineering drawings, ensure product design compliance, and support troubleshooting.

Project Coordination: Ensure smooth order progression and 100% on-time delivery.

Market Intelligence: Keep track of industry trends, monitor competitors, and identify growth opportunities in ASEAN, Europe, and the US.

Required Skills:

Experience: 2-5 years in CNC machining or precision engineering.

Skills: In-depth knowledge of CNC processes, engineering drawings, and surface finishing techniques.

Sales & Communication: Excellent communication, presentation, and customer management skills.

Preferred Experience:

Exposure to companies such as Lam Research, ASML, Applied Materials, or similar.

Education:

Diploma/Degree in Mechanical Engineering, Manufacturing, Mechatronics, or a related field.

Why Join SHL HPE Innovation?

Competitive salary (negotiable based on experience).

Commission structure to be discussed during the interview.

Career growth opportunities in a fast-paced, high-tech environment.

Exposure to leading global customers in high-demand industries.

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