SALES AND OPERATION

MAWADDAH DQASEH; Malacca City; On-site; MYR 33,000 - 61,000; Full time

Job summary

MAWADDAH DQASEH in Malaysia is seeking a proactive Sales & Operations Assistant to support two divisions: Sales and Operations, driving customer engagement, quotations, bookings, and on-site logistics.

You will handle inquiries via WhatsApp, calls, and social media; prepare quotations and invoices; manage stock, delivery schedules, and event setup; follow up with customers and help maintain accurate sales records.

Job description

This is a combined Sales & Operations role with responsibilities across two divisions: Sales and Operation Assistant. The Sales division focuses on customer engagement, quotation management, and relationship building. The Operation Assistant division manages delivery schedules, event coordination, and on-site logistics.

Key responsibilities

Answer customer inquiries via WhatsApp, call, and social media

Provide package and rental recommendations based on customer needs

Prepare quotations, invoices, and manage bookings

Manage customer bookings and ensure order details are accurate

Follow up with customers until closing and after events

Update customer database and sales records systematically

Assist in preparing weekly and monthly sales reports

Maintain good relationships with existing customers

Assist in promotional activities such as posting and social media

Handle walk-in customers and provide service explanations

Manage and schedule delivery and collection schedules

Coordinate with operations team for event smooth running

Accompany team to event locations for setup and breakdown

Ensure setup arrangement follows the established plan and layout

Coordinate with sales team and customers at event sites

Manage stock in and out and record weekly usage

Assist in handling on-site issues such as last-minute requests and setup changes

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Sales and Operations Assistant?
• Do you have experience in a sales role?
• How would you rate your Bahasa Malaysia language skills?
• How would you rate your English language skills?
• How much notice are you required to give your current employer?

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