Runner-Operation Assistant (JB)

WAHDAH TECHNOLOGIES SDN. BHD.; Johor Bahru; On-site; MYR 28,000 - 42,000; Full time

Job summary

Wahdah Technologies Sdn. Bhd. is seeking an Operations Assistant to plan and manage vehicle availability, ensure vehicle readiness, perform inspections, and maintain accurate movement records.

The role also involves delivering excellent customer service to walk-in customers and coordinating with HQ on issues found during inspections. The candidate should be organized, detail-oriented, able to work under pressure, and flexible to work shifts.

Qualifications

• Candidate must possess at least SPM (Sijil Pelajaran Malaysia).
• Fresh graduates or candidates with 1-2 years of relevant experience are encouraged to apply.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office (Excel, Word, Powerpoint) and operational software.
• Excellent communication skills in English and Bahasa Malaysia.
• Detail-oriented with a problem-solving mindset.
• Ability to work under pressure and meet deadlines.
• Flexibility to work shifts, weekends and public holidays if necessary.
• Possess a valid full Class D driving license.

Responsibilities

• Plan and manage vehicle availability under supervision to meet all booking requests on time.
• Ensure cleanliness and readiness of booked vehicles, maintaining high preparation standards for customers.
• Handle vehicle movement, including thorough inspections on delivery/return; report issues to HQ.
• Maintain daily vehicle movement listings for easy monitoring and tracking.
• Ensure vehicles are in good condition, prepped, fueled, maintained, and road tax valid.
• Provide excellent customer service by handling walk-in customers and partners professionally.
• Ensure office premises and surroundings are clean and well maintained.
• Responsible for managing the lighting system and energy efficiency.
• Complete tasks with proper documentation using job tickets, DRIVE apps, and supporting documents.
• Any other duties assigned by supervisor or management.

Skills

Organizational skills

Multitasking

Microsoft Office

Operational software

Communication skills

Attention to detail

Working under pressure

Shift flexibility

Driving license

Education

Sijil Pelajaran Malaysia (SPM)

Tools

DRIVE apps

Job description

a) Plan and manage vehicle availability in close supervision of immediate Supervisor to ensure all booking requests are fully met and on time.

b) Ensure the cleanliness and readiness of booked vehicle for each assignment, maintaining a high standard of vehicle preparation for customers.

c) Responsible for handling vehicle movement including thorough vehicle inspection upon delivery or return, both for each booked vehicle or its replacement. Any issues found should be promptly reported to HQ.

d) Maintain daily listing of vehicle movement, checking in and out of vehicles, to facilitate easy monitoring and tracking purposes.

e) Ensure vehicles are in good condition. Ensure all vehicles are well prepared and washed 1 day in advance before check-out, fuel is fully filled before and after the rental, maintenance is scheduled accordingly, and road tax is valid.

f) Provide excellent customer service by handling and entertaining walk-in customers and partners professionally, addressing their inquiries and needs efficiently.

g) Ensure the cleanliness and upkeep of the office premises and its surrounding at all times, contributing to a pleasant and inviting environment for both customers and employees.

h) Responsible for managing the lighting system, switching off/on lights as required to maintain efficiency and safety.

i) Complete all assigned tasks with proper documentation, using job tickets, DRIVE apps, and supporting documents when necessary to ensure accurate record-keeping.

k) Any other duties assigned by immediate Supervisor or Management from time to time.

REQUIREMENTS

a) Candidate must possess at least Sijil Pelajaran Malaysia (SPM).

b) Fresh graduates or candidates with 1-2 years of relevant experience are encouraged to apply.

c) Strong organizational and multitasking abilities.

d) Proficiency in Microsoft Office (Excel, Word, Powerpoint) and operational software.

e) Excellent communication skills in English and Bahasa Malaysia (additional languages are a plus).

f) Detail-oriented with a problem-solving mindset.

g) Ability to work under pressure and meet deadlines.

h) Flexibility to work shifts, weekends, and public holidays if necessary.

i) Possess a valid full Class D driving license.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Wahdah Technologies Sdn. Bhd. is an IT based company which involves in the provision of online services via its platform for car rental operators & general public, individuals and corporate clients. It is a fairly new company with a big mission in revolutionizing the car rental industry particularly in gathering and strengthening car rental operators by systemizing and optimizing the way of handling daily operations in line with current trend. In pursuing the mission, it is now embarking an expansion plan to build up its most valuable asset, the human resources, to cope with growing business activities.

Wahdah Technologies Sdn. Bhd. is an IT based company which involves in the provision of online services via its platform for car rental operators & general public, individuals and corporate clients. It is a fairly new company with a big mission in revolutionizing the car rental industry particularly in gathering and strengthening car rental operators by systemizing and optimizing the way of handling daily operations in line with current trend. In pursuing the mission, it is now embarking an expansion plan to build up its most valuable asset, the human resources, to cope with growing business activities.

What can I earn as an Operations Assistant