Sales Administrator

Nii Holdings Sdn Bhd; Seberang Perai; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

KWSP

SOCSO

Medical claim included

Annual and medical leave shall be in =

Job summary

Nii Holdings Sdn Bhd is seeking a capable Administrative Support to join the sales team in Penang. You will help ensure smooth daily operations and coordinate with multiple departments to resolve issues.

You will handle sales order processing, issue invoices and sales documents, assist customers by phone, email, or walk-ins, and manage Shopee platform orders. Knowledge of MS Office is required; SQL is a plus. Fresh graduates are welcome.

Qualifications

• Basic education at least Primary/Secondary School/SPM/O Level.
• Willing to work weekends with weekday leave.
• Computer literate and MS Office; SQL knowledge is a plus.
• Fresh graduates are encouraged to apply.

Responsibilities

• Provide administrative support to the sales team to ensure smooth daily operations.
• Assist in resolving administrative issues and coordinating with relevant departments.
• Handle sales order processing and ensure orders are entered accurately in the system.
• Prepare and issue invoices, and related sales documents for customers.
• Attend to customer inquiries and provide prompt assistance.
• Manage incoming and outgoing customer phone calls professionally.
• Respond to client inquiries and provide product or order-related information.
• Handle walk-in customers, assist with product inquiries, and process purchases when required.
• Manage Shopee platform operations, including processing online orders and responding to customer inquiries.
• Monitor stock levels and assist in stock take when required.
• Maintain proper documentation, record keeping, and filing system.
• Handle and respond to online inquiries from customers.

Skills

Administrative support

MS Office

Customer service

Education

Primary/Secondary/SPM/O Level

Tools

SQL

Job description

Provide administrative support to the sales team to ensure smooth daily operations.

Assist in resolving administrative issues and coordinating with relevant departments.

Handle sales order processing and ensure orders are entered accurately in the system.

Prepare and issue invoices, and related sales documents for customers.

Attend to customer inquiries and provide prompt assistance.

Manage incoming and outgoing customer phone calls professionally.

Respond to client inquiries and provide product or order-related information.

Handle walk-in customers, assist with product inquiries, and process purchases when required.

Manage Shopee platform operations, including processing online orders and responding to customer inquiries.

Monitor stock levels and assist in stock take when required.

Maintain proper documentation, record keeping, and filing system.

Handle and respond to online inquiries from customers.

Requirements

• Candidates must possess at least Primary/Secondary School/SPM/”O” Level
• Able to work for weekends with alternative leave on weekdays
• Computer literate and knowledge in Microsoft Office (Word and Excel); Knowledge in SQL is a plus
• Fresh graduates are encouraged to apply

• KWSP
• SOCSO
• Medical claim included
• Annual and medical leave shall be in accordance with the prevailing Labour Law