Sales Administration Executive

Epicon Berhad; Selangor; On-site; MYR 45,000 - 62,000; Full time

Job summary

Epicon Berhad is seeking a proactive Sales Administration professional to manage day-to-day sales documentation, data updates, and records. You will coordinate with internal teams and external stakeholders to ensure timely submission and accurate processing of documents.

The role requires 1–3 years in sales administration, meticulous organization, and willingness to travel to project sites as needed, with alignment to LPPSA processes and SOPs.

Qualifications

• Diploma in Estate Management or Business Administration is required.
• 1-3 years in sales administration; property industry knowledge is a plus.
• Meticulous and well-organized; able to meet deadlines.
• Willingness to travel to project sites as required.

Responsibilities

• Manage day-to-day sales administration and documentation.
• Update sales data, customer information, and transactions in the system.
• Prepare SPA and related documents for signing appointments.
• Coordinate with internal and external stakeholders to ensure timely submission of documents.
• Prepare and maintain periodic sales reports and trackers.
• Ensure compliance with SOPs and regulatory requirements.

Skills

Attention to detail

Time management

Teamwork

Communication skills

Travel willingness

Education

Diploma in Estate Management

Diploma in Business Administration

Job description

Manage and execute day-to-day sales administrative functions, including preparation, processing, and maintenance of sales documentation and records.

Ensure sales data, customer information, and transaction records are accurately updated and properly maintained in the system.

Review and approve bookings from pre-booking within the stipulated SOP timeframe.

Monitor sales documentation workflow to ensure timely and accurate processing.

Documentation Management & Coordination

Coordinate with internal departments and external stakeholders to facilitate the timely submission and completion of sales-related documentation.

Monitor and follow up on outstanding documents to ensure smooth sales processing and compliance with requirements.

Ensure LPHS / LPHP / eRumah / iHome and other relevant registrations are completed within the stipulated SOP timeframe.

Prepare manual Sale & Purchase Agreements (SPA) and other related documents for internal arrangement of signing appointments.

Maintain systematic filing and proper record management for all sales documentation.

Reporting, Monitoring & Tracking

Prepare and consolidate periodic sales reports, summaries, and tracking schedules for management and departmental review.

Monitor and update sales status trackers to ensure accurate and up-to-date reporting.

Highlight discrepancies or delays in documentation and escalat when necessary.

Provide administrative and coordination support to the sales team to facilitate smooth sales operations.

Address basic enquiries from customers and sales agents regarding documentation, registration, and transaction status.

Act as a liaison between sales, internal departments, and external stakeholders to ensure effective communication.

Process Compliance & Operational Efficiency

Ensure all sales administration processes comply with company policies, SOPs, and regulatory requirements.

Support the team in meeting required turnaround timeframes for documentation and processing.

Identify opportunities to improve administrative processes and workflow efficiency.

General Administrative Responsibilities

Perform general clerical and administrative duties related to sales operations.

Undertake any other responsibilities or tasks assigned by the immediate supervisor or management from time to time.

Job Requirements:

• Minimum Diploma in Estate Management, Business Administration, or other relevant disciplines from a recognized institution.
• At least 1-3 years of relevant working experience in sales administration; experience in the property industry and knowledge of LPPSA process flow is an added advantage.
• Meticulous, well-organized, and able to prioritize tasks and meet deadlines.
• Pleasant personality, able to work independently, and a good team player.
• Junior-level candidates are welcome to apply; guidance and training will be provided.
• Willingness to travel to various project sites including outstation project sites as required