Sales Administrator

Forest Cloud; Petaling Jaya; On-site; MYR 33,000 - 51,000; Full time

Job summary

Forest Cloud in Malaysia is seeking a Sales Administrator to support quotations, invoices, and sales records. You will handle customer inquiries, coordinate with logistics, and ensure timely deliveries while maintaining accurate documentation.

You will update customer and product data in internal systems, generate sales reports, and assist campaigns, events, and partner projects. On-site role in Petaling Jaya requires strong customer service, communication, and administrative skills, with FMCG

Qualifications

• Candidates should possess strong Customer Service and Communication skills to handle inquiries, resolve issues, and maintain positive relationships with partners and clients.
• Candidates should possess Order Processing and Administrative Assistance skills to manage documentation, data entry, and day-to-day sales support tasks accurately and efficiently.
• Candidates should possess Sales-related skills to assist the sales team with quotations, basic account management, and coordination of campaigns and promotions.
• Candidates should demonstrate the ability to work on-site in Petaling Jaya, collaborate effectively in a team environment, and manage multiple priorities in a fast-paced setting.

Responsibilities

• Prepare quotations and invoices and maintain accurate sales records and documentation.
• Manage customer inquiries and coordinate with logistics and operations to ensure timely deliveries.
• Update customer and product information in internal systems and generate sales reports.

Skills

Customer Service

Communication

Attention to detail

Teamwork

Multitasking

Education

Diploma or Degree in Business/Administration/Marketing

Tools

CRM Software

Spreadsheets

Word Processing

Sales Software

Job description

s, preparing quotations and invoices, and maintaining accurate sales records and documentation. The Sales Administrator manages customer inquiries, coordinates with logistics and operations to ensure timely deliveries, and follows up with clients on order status and basic account matters. The role also involves updating customer and product information in internal systems, generating sales reports, and assisting with sales-related administrative tasks for campaigns, events, and partner projects. Collaboration with internal stakeholders and external partners is essential to ensure smooth sales operations and a high-quality customer experience.

Qualifications

• Candidates should possess strong Customer Service and Communication skills to handle inquiries, resolve issues, and maintain positive relationships with partners and clients.
• Candidates should possess Order Processing and Administrative Assistance skills to manage documentation, data entry, and day-to-day sales support tasks accurately and efficiently.
• Candidates should possess Sales-related skills to assist the sales team with quotations, basic account management, and coordination of campaigns and promotions.
• Candidates should be proficient with office productivity tools (e.g., spreadsheets, word processing, CRM or sales software) and have strong attention to detail and organizational abilities.
• Candidates should demonstrate the ability to work on-site in Petaling Jaya, collaborate effectively in a team environment, and manage multiple priorities in a fast-paced setting.
• A diploma or degree in Business, Administration, Marketing, or a related field, and prior experience in sales support or administrative roles within FMCG or beverage industries, would be beneficial.