Sales Admin Executive

Topmix Resources; Seberang Perai; On-site; MYR 39,000 - 56,000; Full time

Job summary

Jora Malaysia is seeking a Sales Admin Executive to support the Sales team with customer follow-ups, sample and catalogue coordination, and day-to-day sales administration. You will also handle order processing, filing, and ad-hoc duties to ensure smooth operations.

The role requires good English and Bahasa Malaysia, with Mandarin as a bonus, and proficiency in MS Office. Fresh graduates may apply and collaboration across teams is essential.

Qualifications

• 1-2 years of working experience in sales administration, customer service, or related role; fresh graduates are encouraged to apply.
• Proficient in English and Bahasa Malaysia; Mandarin will be an added advantage.
• Proficient in Microsoft Office, especially Word and Excel.
• Strong communication and interpersonal skills.
• Well-organized and able to multitask effectively.

Responsibilities

• Assist External Sales team in coordinating and arranging the delivery of samples and catalogues to customers.
• Conduct cold calling and customer follow-ups to support sales development and maintain customer engagement.
• Monitor and control sample and catalogue inventory; arrange replenishment orders from HQ when required.
• Provide backup support to Customer Service during peak hours, especially for self-collection orders.
• Organize, maintain, and file sales-related documents and records.
• Assist with sales coordination, follow-ups, administrative activities, and other projects as assigned.
• Perform other ad-hoc administrative duties assigned by Management.

Skills

Customer service

Communication

Multitasking

MS Office

English

Bahasa Malaysia

Mandarin (nice to have)

Education

STPM or Diploma or Bachelor's in Business Admin / Sales & Marketing or related field

Tools

Microsoft Office

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Join our team as a Sales Admin Executive and play a key role in supporting our Sales team through customer follow-ups, sample & catalogue coordination, cold calling, sales administration, and day-to-day customer support.

Key responsibilities

Assist the External Sales team in coordinating and arranging the delivery of samples and catalogues to customers

Conduct cold calling and customer follow-ups to support sales development and maintain customer engagement

Monitor and control sample and catalogue inventory, including arranging replenishment orders from HQ when required

Provide backup support to the Customer Service team during peak hours, particularly in handling customers' self-collection orders

Organize, maintain, and ensure proper filing and housekeeping of sales-related documents and records

Assist with sales coordination, follow-ups, administrative activities, and other projects as assigned

Perform other ad-hoc administrative duties assigned by Management.

About you

STPM or Diploma or bachelor's degree in business administration, Sales & Marketing, or a related field

At least 1-2 years of working experience in sales administration, customer service, or a related role; fresh graduates are encouraged to apply

Good communication and interpersonal skills

Able to communicate effectively in English and Bahasa Malaysia; Mandarin will be an added advantage

Proficient in Microsoft Office, particularly Word and Excel

Well-organized, responsible, and able to manage multiple tasks effectively

Able to work independently as well as collaboratively in a team

Positive attitude, proactive, and willing to learn