Sales Admin

SMI SYNERGY Sdn Bhd; Subang Jaya; On-site; MYR 36,000 - 58,000; Full time

Job summary

SMI SYNERGY Sdn Bhd is seeking a Sales Admin Coordinator to support the sales team and ensure a smooth order-to-delivery cycle. The role involves processing orders, coordinating logistics, and maintaining accurate records to maximise customer satisfaction and operational efficiency.

The ideal candidate has 1–2 years of relevant experience, is proficient with Microsoft Office (Excel/Outlook), and communicates well in English and Bahasa Malaysia.

Qualifications

• Minimum qualification of STPM, Diploma, or Bachelor's Degree in any field.
• 1–2 years of relevant working experience.
• Proficient in Microsoft Office applications (especially Excel and Outlook).
• Good communication skills in English and Bahasa Malaysia.
• Detail-oriented, well-organized, and able to multitask effectively.

Responsibilities

• Process and verify customer Purchase Orders (POs), and generate accurate Delivery Orders (DOs) and invoices.
• Ensure timely and accurate processing of all sales orders.
• Perform system data entry for Sales Orders, Delivery Orders, and Invoices.
• Monitor stock levels and track outstanding Purchase Orders to ensure product availability.
• Coordinate with the sales team to provide updates, documentation, and support for customer accounts.
• Arrange shipments and liaise with warehouse personnel, transporters, and couriers to ensure smooth delivery operations.
• Provide general administrative and operational support to the sales team.
• Handle customer inquiries and provide timely assistance where required.
• Undertake any other responsibilities assigned by management from time to time.

Skills

Excel

Outlook

English & BM

Detail-oriented

Multitasking

Education

Bachelor's degree

Job description

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The Sales Admin Coordinator plays a key role in supporting the sales team and ensuring the smooth execution of the order-to-delivery process. This position involves handling order processing, coordinating logistics, providing customer support, and maintaining accurate documentation to achieve customer satisfaction and operational efficiency.

Key responsibilities

• Process and verify customer Purchase Orders (POs), and generate accurate Delivery Orders (DOs) and invoices
• Ensure timely and accurate processing of all sales orders
• Perform system data entry for Sales Orders, Delivery Orders, and Invoices
• Monitor stock levels and track outstanding Purchase Orders to ensure product availability
• Coordinate with the sales team to provide updates, documentation, and support for customer accounts
• Arrange shipments and liaise with warehouse personnel, transporters, and couriers to ensure smooth delivery operations
• Provide general administrative and operational support to the sales team
• Handle customer inquiries and provide timely assistance where required
• Undertake any other responsibilities assigned by management from time to time

About you

• Minimum qualification of STPM, Diploma, or Bachelor's Degree in any field
• At least 1–2 years of relevant working experience
• Proficient in Microsoft Office applications (especially Excel and Outlook)
• Good communication skills in English and Bahasa Malaysia
• Detail-oriented, well-organized, and able to multitask effectively