SALES ACCOUNT MANAGER / BUSINESS DEVELOPMENT– IT & CYBERSECURITY SOLUTIONS

UES E-Solutions Sdn. Bhd.; Kuala Lumpur; On-site; MYR 60,000 - 110,000; Full time

Benefits offered by this job

Performance-based incentives

Commissions

Professional development

Career progression

Job summary

UES E-Solutions Sdn. Bhd. is a leading provider of IT and cybersecurity solutions in Malaysia, seeking a proactive Sales Account Manager – IT & Cybersecurity Solutions to join our Kuala Lumpur team.

You will develop new business opportunities, manage corporate accounts and promote IT and cybersecurity solutions, working closely with our technical team to translate client needs into compelling proposals. You will conduct product demonstrations, drive the full sales cycle from initial contact to

Qualifications

• 2–3 years of B2B sales or account management experience.
• Ability to translate technical concepts into business value for clients.
• Experience in IT, cybersecurity, networking or enterprise software is preferred.

Responsibilities

• Identify and pursue new business opportunities in IT and cybersecurity.
• Develop and maintain relationships with existing and prospective clients.
• Understand client needs and develop solution-based proposals.
• Conduct product demonstrations and presentations of IT/cybersecurity solutions.
• Manage the full sales cycle from initial contact to contract closure.
• Collaborate with technical, delivery and support teams post-sale.
• Maintain accurate records of activities and pipeline in CRM.
• Prepare sales reports and forecasts for senior management.

Skills

B2B sales

Account management

IT solutions knowledge

Cybersecurity awareness

CRM proficiency

Communication skills

Negotiation

Education

Bachelor's degree in Business/IT or related field

Tools

CRM software

Sales tools

Job description

SALES ACCOUNT MANAGER / BUSINESS DEVELOPMENT– IT & CYBERSECURITY SOLUTIONS

About the role

UES E-Solutions Sdn. Bhd. is looking for a Sales Account Manager – IT & Cybersecurity Solutions to join our growing team in Kuala Lumpur.

You will be responsible for developing new business opportunities, managing corporate accounts and promoting IT and cybersecurity solutions. Working closely with our technical team, you will understand customer requirements, recommend suitable solutions and manage the sales process from initial engagement through to deal closure and post-sales support.

Key responsibilities

• Identify, qualify and pursue new business opportunities within the IT and cybersecurity solutions market
• Develop and maintain strong relationships with existing and prospective clients, ensuring high levels of customer satisfaction and retention
• Understand client needs and develop solution-based proposals and sales pitches that address their business challenges
• Conduct product demonstrations and presentations to showcase the value and capabilities of our IT and cybersecurity solutions
• Manage the entire sales cycle from initial client contact through contract negotiation and deal closure
• Collaborate with internal teams including technical support, implementation and delivery to ensure seamless service delivery post-sale
• Maintain accurate records of all sales activities, client interactions and pipeline opportunities within the company's CRM system
• Prepare detailed sales reports, proposals and forecasts for senior management review
• Attend industry events, conferences and networking sessions to build brand awareness and generate leads
• Stay informed about competitive offerings, market trends and technological advancements within the cybersecurity and IT solutions landscape

What we're looking for

• Minimum 2-3 years of B2B sales or account management experience, preferably in IT solutions, cybersecurity, networking, telecommunications, or enterprise software
• Good understanding of IT solutions and cybersecurity, or a strong ability and willingness to learn technical concepts quickly
• Excellent communication and presentation skills with the ability to translate technical features into compelling business benefits for diverse audiences
• Demonstrated ability to identify client needs through consultative questioning and develop solutions-based approaches to closing business
• Proven experience managing multiple client accounts simultaneously and achieving or exceeding sales targets and KPIs
• Strong negotiation and closing skills with a results-oriented mindset and competitive drive
• Self-motivated, proactive approach with the ability to work independently and as part of a collaborative team
• Proficiency in customer relationship management (CRM) platforms and sales tools
• Local market knowledge of the Malaysian IT and cybersecurity landscape is advantageous
• Bachelor's degree in Business, Marketing, Information Technology or related field, or equivalent professional experience

What we offer

At UES E-Solutions Sdn. Bhd., we are committed to supporting the professional growth and wellbeing of our employees. We offer a competitive compensation package including performance-based incentives and commissions that reward your sales achievements. You will have access to ongoing professional development opportunities, including training in the latest IT and cybersecurity technologies, sales methodologies and industry certifications.

We believe in fostering a collaborative and inclusive workplace culture where innovation thrives and individual contributions are recognised and valued. We foster a collaborative and supportive working environment where individual contributions are recognised and valued, with opportunities for professional development and career progression. We provide comprehensive support to ensure you have the tools, resources and training necessary to succeed in this role and build a rewarding career with our organisation.

About us

UES E-Solutions Sdn. Bhd. is a leading provider of IT and cybersecurity solutions in Malaysia, dedicated to empowering organisations with innovative technologies and strategic guidance to protect their digital assets and enhance operational efficiency. With a commitment to delivering exceptional service and cutting-edge solutions, we partner with businesses of all sizes to navigate the complex landscape of information technology and cyber threats. Our team of experienced professionals is passionate about driving technological excellence and helping our clients achieve their business objectives through secure, scalable and future-ready IT solutions.