Inside Sales Executive – Managed IT & Infrastructure Services

S SQUAD SDN. BHD.; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Ssquad Global is seeking an Inside Sales Executive to join its cybersecurity sales team in Kuala Lumpur. Fresh graduates or professionals with 0–1 year of experience will be considered.

You will generate leads, engage with prospects, assess initial requirements, schedule meetings, and support the sales team in creating new business opportunities. This role offers exposure to enterprise cybersecurity solutions and a clear path for career growth in Inside Sales, Business Development, and Account

Qualifications

• Diploma or Bachelor's degree in Business, Marketing, IT, Cybersecurity, CS or related field.
• 0–2 years of Inside Sales, Telesales, BD, Lead Gen or IT Sales is an advantage.
• Excellent verbal and written communication skills.
• Comfortable making outbound calls and communicating with customers.
• Strong interpersonal and relationship-building skills.
• Self-motivated, target-oriented and willing to learn.
• Good follow-up and time-management skills.
• Basic knowledge of Microsoft Office, LinkedIn, CRM tools and email communication.
• Interest in Cybersecurity/IT Technology is highly preferred.
• Good English communication skills; Bahasa Malaysia/Mandarin/Chinese are a plus.

Responsibilities

• Generate new leads through cold calling, email campaigns, LinkedIn, online research and other channels.
• Identify and research potential customers and decision-makers.
• Introduce Ssquad Global's cybersecurity and IT services to prospects.
• Make outbound calls and conduct initial discussions with prospects.
• Understand customer requirements and qualify opportunities.
• Schedule meetings and product discussions for Sales and Technical teams.
• Follow up with prospects and maintain regular communication.
• Maintain accurate lead and customer information in the CRM.
• Coordinate with BDM and Pre-Sales teams to support opportunities.
• Achieve monthly and quarterly lead-generation and meeting targets.

Skills

Lead generation

Cold calling

Communication

Time management

Relationship building

Education

Diploma/Bachelor's degree

Tools

CRM tools

Microsoft Office

LinkedIn

Job description

Inside Sales Executive – Managed IT & Infrastructure Services

Ssquad Global is looking for an enthusiastic and motivated Inside Sales Executive to join our growing cybersecurity sales team. This role is suitable for fresh graduates or candidates with 0–1 years of experience who are interested in sales, business development, technology, and cybersecurity. You will be responsible for generating new leads, engaging with prospective customers, understanding their initial requirements, scheduling meetings, and supporting the sales team in developing new business opportunities.

Key responsibilities

• Generate new leads through cold calling, email campaigns, LinkedIn, online research, and other channels.


• Identify and research potential customers and decision-makers.


• Introduce Ssquad Global's cybersecurity and IT services to prospective customers.


• Make outbound calls and conduct initial discussions with prospects.


• Understand customer requirements and qualify potential opportunities.


• Schedule meetings and product/service discussions for the Sales and Technical teams.


• Follow up with prospects and maintain regular communication.


• Maintain accurate lead and customer information in the CRM.


• Coordinate with Business Development and Pre-Sales teams to support sales opportunities.


• Achieve assigned monthly and quarterly lead-generation and meeting targets.

About you

• Diploma or Bachelor's Degree in Business, Marketing, IT, Cybersecurity, Computer Science, or a related field.


• 0–2 years of experience in Inside Sales, Telesales, Business Development, Lead Generation, or IT Sales is an advantage.


• Excellent verbal and written communication skills.


• Comfortable making outbound calls and communicating with customers.


• Strong interpersonal and relationship-building skills.


• Self-motivated, target-oriented, and willing to learn.


• Good follow-up and time-management skills.


• Basic knowledge of Microsoft Office, LinkedIn, CRM tools, and email communication.


• Interest in Cybersecurity / IT Technology is highly preferred.


• Good English communication skills are required. Bahasa Malaysia and/or Mandarin/Chinese will be an added advantage.


• Opportunity to build a career in the cybersecurity industry.


• Exposure to enterprise cybersecurity and IT solutions.


• Training and guidance from experienced Sales and Technical teams.


• Career growth opportunities in Inside Sales, Business Development, Account Management, and Cybersecurity Sales.


• Professional and collaborative working environment.

About us

Ssquad Global is a cybersecurity and IT services company offering solutions including Managed Security Services (MSSP), Security Operations Center (SOC), SIEM / XDR / Security Monitoring, Threat Intelligence, Network Security, Cloud Security, Identity & Access Management (IAM), Application Security, Penetration Testing, Governance, Risk & Compliance (GRC), Cybersecurity Consulting, and Managed IT & Infrastructure Services.