Sales Account Manager

Prudential AMPri Cleanroom Services Sdn Bhd; Penang; In loco; MYR 60.000 - 120.000; Tempo pieno

Descrizione del lavoro

Prudential AMPri Cleanroom Services Sdn Bhd is seeking an Account Manager to drive sales growth and manage customer relationships for our cleanroom contamination control solutions across industries including pharma, biotech and electronics. This field-based role covers the Northern Region with travel to surrounding states as required.

You will own the sales cycle from prospecting to closing, nurture key accounts, and collaborate with technical teams to deliver tailored contamination control

Competenze

• Bachelor's degree in Science, Microbiology, Business Administration or related field.
• Minimum two years in account management, sales or related field.
• Fluent in Bahasa Malaysia and English; Mandarin an added advantage.
• Experience in cleanroom solutions or related technical industries preferred.
• Proven track record of opening new accounts.
• Own vehicle and Malaysian driving licence; field-based Northern Region coverage.

Mansioni

• Identify and pursue new business opportunities in cleanroom market.
• Develop and execute sales strategies to achieve targets.
• Promote and sell a comprehensive range of cleanroom products and services.
• Manage customer accounts, including contracts, pricing proposals and service agreements.
• Build and maintain relationships with key customers and ensure satisfaction.
• Conduct regular meetings with clients and provide tailored solutions.
• Serve as primary contact for inquiries, orders and after-sales support.
• Monitor customer satisfaction and address issues promptly.
• Stay updated on industry trends, regulations and best practices.
• Analyze market trends and competitor activities to identify opportunities.
• Provide customers with technical information and product demonstrations.
• Collaborate with technical and product teams to address challenges.
• Work with sales, marketing, product principal supplier, and logistics teams for delivery.
• Prepare and present regular sales reports, forecasts, and market analyses.

Conoscenze

Bahasa Malaysia & English

Mandarin proficiency

Account management

New account acquisition

Independent fieldwork

Driving license

Formazione

Bachelor’s Degree in Science, Microbiology, Business Administration or related field

Descrizione del lavoro

We are looking for an Account Manager to drive sales growth and manage customer relationships for our cleanroom contamination control solutions. This includes cleanroom laundry services, garments, disinfectants, clean-in-place (CIP) solutions, wipes, mopping systems, and related consumable products.

The ideal candidate should have a good understanding of controlled environments and be committed to delivering excellent customer service to clients across industries such as pharmaceuticals, biotechnology, medical devices, healthcare and electronics manufacturing.

Key Responsibilities

1. Sales and Business Development

• Identify and pursue new business opportunities within the cleanroom market and industries supporting cleanroom market
• Develop and execute sales strategies to achieve sales targets and business expansion
• Promote and sell a comprehensive range of cleanroom contamination control products and services
• Manage customer accounts, including contracts, pricing proposal and service agreements

2. Customer Relationship Management

• Build and maintain strong relationships with key customers. ensuring customer satisfaction and retention
• Conduct regular meetings with clients to understand their needs and provide tailored solutions
• Serve as the primary point of contact for customer inquiries, orders and after-sales support
• Monitor customer satisfaction and address any issues promptly

3. Market Insights and Product Knowledge

• Stay updated on industry trends, regulations and best practices in cleanroom contamination control
• Analyse market trends, customer feedback, and competitor activities to identify opportunities and threats
• Provide customers with technical information and product demonstrations as needed
• Collaborate with technical and product teams, internally or from suppliers, to address customer challenges effectively including change control management and support

4. Collaboration and Reporting

• Work closely with the sales & marketing team, the technical team of the product principal supplier, and logistics teams to ensure seamless delivery of products and services
• Prepare and present regular sales reports, forecasts, and market analyses and performance review to management
• Collaborate with peers and support business requirements to meet customer needs

Qualifications & Requirements

• Bachelor’s Degree in Science, Microbiology, Business Administration or a related field
• Minimum two (2) years of experience in account management, sales or related field
• Fluent in Bahasa Malaysia and English, Mandarin proficiency is an added advantage for channels exploration
• Experience in cleanroom solutions, contamination control, pharmaceuticals, medical devices, biotechnology, electronics, industrial products or related technical industries would be an advantage
• Proven track record of personally opening new accounts, not just maintaining inherited ones
• Able to work independently in the field, manage your own pipeline and report to leadership without close supervision
• Own vehicle and valid Malaysian driving licence - this is a field-based role primarily covering Northern Region, with travel to surrounding states when required

The core business is to provide Contamination Control products & services to cleanroom customers in the Microelectronics,Data Storage(Disk Drive), Pharmaceutical,Biotechnology,Medical Device & Healthcare industries/Hospitals.

This includes laundry for cleanroom garments which are different from normal laundry services offered. This specialized service means our facility is made to wash cleanroom garments & proper standards are implemented to ensure no foreign particles are contaminating the washed garments.

We also custom designing, manufacturing & supplying cleanroom garments such as coverall, ESD Booties, Smock, inner garments, medical/professional scrubs for healthcare industry & more.